Facilities Manager (soft FM)

Transformationunitgm; Sheffield; On-site; GBP 46,000 - 53,000; Full time

Job summary

A leading NHS Trust in Sheffield is seeking a proactive Facilities Manager to oversee soft facilities management services. The role involves managing a diverse team, ensuring compliance with health and safety standards, and delivering high-quality services to support the Trust's objectives. This is an exciting opportunity for someone with strong leadership and communication skills who is passionate about improving service delivery in a healthcare setting.

Qualifications

• Experience in facilities management with a large team.
• Ability to manage budgets and financial systems.
• IT literate with knowledge of quality improvement tools.

Responsibilities

• Lead and manage soft FM services for the Trust.
• Ensure compliance with health and safety standards.
• Develop and implement business plans for facilities management.

Skills

Communication

Leadership

Negotiation

Analytical skills

Education

HND/HNC or equivalent

IOSH or NEBOSH certificate in Health & Safety Practice

Job description

Main area Corporate Grade NHS AfC: Band 7 Contract Permanent Hours

• Full time
• Flexible working

37.5 hours per week (Flexible over seven days) Job ref 457-25-7105985

Employer Sheffield Health & Social Care NHS Foundation Trust Employer type NHS Site Sheffield Health and Social Care NHS Foundation Trust Town Sheffield Salary £46,148 - £52,809 per annum Salary period Yearly Closing 10/06/2025 23:59

NHS AfC: Band 7

About us

At Sheffield Health and Social Care NHS Foundation Trust we provide a range of mental health, learning disability, substance misuse, primary care and other specialist services designed around the needs of people in our city.

We have a dedicated and skilful team of people caring in Sheffield, which you could become a part of.

Our values are at the heart of everything we do. These are: working together for our service users, respect and kindness, everyone counts, commitment to quality, improving lives.

Job overview

We are looking to recruit an enthusiastic and proactive Facilities Manager (soft FM) to join our friendly team at Sheffield Health & Social Care NHS Foundation Trust.

The post holder will support the Head of Facilities and Health & Safety to effectively manage and to take the lead and operational responsibility for the timely provision of high quality and affordable soft facilities management services to service users, staff and the public.

We are recruiting for 37.5 hours per week but this will need to be flexible, at times, to ensure appropriate support is provided where required.

This is a fantastic opportunity for an individual with good communication skills to join dedicated team who are passionate about supporting others.

Main duties of the job

As a member of the Estates and Facilities Directorate the post holder will be required to contribute to the business plans and strategic direction and oversee the delivery of excellent customer and servicer user centre services including:

• Delivery of efficient and effective value for money services to meet the requirements of the SHSC strategic objectives.
• Provide positive leadership and strategic direction to a large and diverse multidisciplinary workforce (direct and indirect) providing wide ranging services to service users, colleagues, and customers.
• Develop a positive team culture focusing on improving key metrics including upholding and demonstrating the Trust values, health and Safety, Risk Management and Collaborative Trust-wide working arrangements.
• Provide subject matter expertise as delegated subject lead on a specified core soft FM discipline (e.g., Catering, Domestic, Transport, Reception and Car Park Management), ensuring compliance with NHSE and local policy and standards and all associated legislation, delivered through a standardised and consistent model of service provision.
• Offering a “Best in Class” Facilities service, ensuring satisfaction is delivered to all patients and staff.
• To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the Trust.

Working for our organisation

We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.

To help us deliver the very best care to the people we support, we have outlined a vision of what that looks like, and how were going to achieve it.

Our vision and strategy ensure that we always know what direction were moving in and how were going to measure success.

Our vision

Our vision is to improve the mental, physical and social wellbeing of the people in our communities.

We will do this by:

• Working with and advocating for the local population
• Refocusing our services towards prevention and early intervention
• Continuous improvement of our services
• Locating services as close to peoples homes as we can
• Developing a confident and skilled workforce
• Ensuring excellent and sustainable services

Our values

Our values are a series of behaviours that everyone at the Trust is expected to live and breathe.

We are proud to live our values each and every day. They outline how we will act to ensure we provide the very best care to the people we support.

Our values are:

• Working together for our service users
• Respect and kindness
• Commitment to quality
• Improving lives

If you're interested in developing your career, you'll have access to a

We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.

Detailed job description and main responsibilities

Communication and Relationships

• Provide and receive information electronically, verbally or in writing which may be of a confidential or sensitive nature and ensure that this is communicated properly within the organisation.
• Liaise and maintain effective levels of communication within the team/service/directorate team(s).
• Contribute to meetings, as required.
• Work in partnership with all Trust colleagues; maintaining effective communication that benefits service users and staff wellbeing.
• Required to communicate and discuss contractual issues with suppliers and customers.
• Work closely with the Head of Facilities and Health & Safety to ensure effective financial control is applied across all Facilities Services (soft FM)
• Excellent Communication skills are required to provide and receive complex and/ or sensitive information where there may be a hostile environment and barriers to understanding. Being persuasive, motivational, and to be good at negotiating.
• To promote good relations through a process of communicative management, ensuring adequate consultative mechanisms exist for all disciplines
• The post holder is responsible for disseminating information to staff and colleagues relating to service or practise changes which may be met with hostility and requires good communication skills.
• The post holder is required to implement change in services to improve service user care this requires sensitivity, tact, and persuasive skills.
• The post holder is expected to challenge staff about behaviour and performance as necessary, whilst providing support and supervision to staff.
• The post holder is responsible for managing disciplinary and grievance related issues requiring sensitivity, tact, and negotiation skills.
• Must be able to demonstrate the English language proficiency level required for this post.

Person specification

Other

• Ability to work flexibly
• Ability to travel between sites
• It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.

Skills and Abilities

• Ability to deliver agreed objectives against budgets and time constraints.
• Ability to communicate effectively at all levels (internally & externally). Including service users and their advocates.
• Ability to Manage budgets and understands financial systems.
• Well-developed planning and organisational skills.
• Effective leadership skills.
• Influencing, involvement and facilitation skills.
• Ability to develop short- and long-term business plans.
• Must be able to demonstrate the English language proficiency level required for this post.
• Ability to negotiate successfully with consultants, contractors, external agencies etc.
• Analytical and judgmental skills illustrating the ability to analyse and interpret information.

Training and Qualifications

• Formal recognised qualification, HND/HNC or equivalent level or acquired management knowledge/experience gained in a healthcare or similar environment.
• Professional support services knowledge to degree equivalent plus further management experience or training.
• IT literate.
• Membership of a Professional body.
• IOSH or NEBOSH certificate in Health & Safety Practice.
• Knowledge of or experience in coaching and mentoring practices and tools.
• Knowledge of or experience in Quality improvement tools, techniques, and methods.

Experience and Knowledge

• Demonstrable experience operating and managing facilities services operations.
• Experience within a large-scale Facilities Management Organisation or of managing/leading large team(s) within a Facilities Management Environment.
• Experience in ensuring compliance within a facilities management setting.
• Proven track record of managing resources within agreed budget.
• Experience and knowledge of recruitment and selection process.
• Good understanding of business planning and effective resource management.
• Knowledge and understanding of the impact of change and best practice in change management.
• Knowledge of a range of facilities management work procedures.
• Knowledge of, and experience of implementing Legislative process e.g., National Cleaning Specifications, HACCP, BICs Regulations.
• Experience of developing relationships with external organisations.
• Knowledge of PLACE.
• Understanding of NHS Premises Assurance Model (PAM).
• Experience of monitoring Key Performance Indicators across Soft Services
• Experience of implementing change.

Personal Attributes

• Enthusiastic, conscientious, flexible, able to perform under pressure.
• Lateral thinker, positive, ‘can do’ attitude, takes the initiative, assertive, articulate, energetic, organised, open-minded.
• Able to judge & prioritise, result orientated and self-motivated.
• Problem solving approach
• Team player and builder.
• Learning agility and commitment to self-development.

We aim to be an organisation that is diverse and inclusive and to meet this aim we welcome applications from people with a wide range of life experience and whose diversity echoes the diversity of Sheffield, that of the people who use our services, and that of the people who may need to use our services but face barriers to access. Please think about your personal values and how these align with our values when you are applying. Find out more about our organisation through our website .

We are a Disability Confident employer level 2 and hope to achieve level 3 this year. We offer a guaranteed interview to disabled applicants who meet all of the essential criteria for a role. When you apply you will have the opportunity to let us know if you require adjustments to be made, please contact us if you are not sure or if you require adjustments to the application process itself.

Our six staff network groups welcome new members, these are:

• The Ethnically Diverse Staff Network Group
• The Disability Staff Network Group
• The Lived Experience Staff Network Group
• The Rainbow Staff Network Group
• The Staff Carers Staff Network Group
• The Women’s Staff Network Group

We know how important flexible working can be to applicants and therefore we encourage you to discuss any working arrangements as part of this process. We will always aim to accommodate requests, wherever possible.

The Trust is committed to safeguarding adults and children and as part of our safe recruitment practice the successful applicant(s) will be subject to a check with the Disclosure and Barring Service (DBS) if it is deemed appropriate for the role. The cost of the DBS check (currently up to £48.23) must be met by the successful applicant(s).

When applying for this post you will redirected to complete your application in our preferred applicant management system, Trac. If you are successfully offered a role, information will also be transferred into the national NHS Electronic Staff Records system.In addition, in submitting an application, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.

Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

Use of Artificial Intelligence (AI) when writing job applications

If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting statement.

While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you’re applying for, nor can they accurately reflect your skills, knowledge, and experience. It is crucial that you personalise your supporting statement by articulating these in your unique voice.

Relying solely on AI to write your application or supporting statement is not advocated by SHSC and could negatively impact your chances of success in the application process.

•usually lack relevance and fail to address the key criteria outlined in the job description and person specification.

•may come across as generic and fail to distinguish you from other applicants.

•may be ambiguous or open to misinterpretation. Without careful review and editing, the supporting statement could convey messages that are unclear or misconstrued by hiring managers.

•may include qualifications, skills, knowledge or experience that you do not possess, potentially leading to misrepresentation.

Supporting Statement

The supporting statement is an opportunity for you to showcase how your qualifications, knowledge, skill and experiences align with the requirements and criteria outlined in the job description and person.

Recruiting managers score applications based on the criteria listed in the person specification. Managers will be looking for evidence of how you meet these criteria. To increase your chances of securing an interview, provide examples of how you have applied your skills and knowledge in real-life situations. Share work-related successes and challenges you’ve navigated that align with the criteria. These could be from various aspects of your life, including work, education, and personal experiences.

Consider structuring your statement with clear headings or bullet points. This approach will help both you and the recruiting manager navigate through your application more effectively.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.