Facilities Manager: Lead Soft FM, Compliance & Growth

Career Choices Dewis Gyrfa Ltd; Dawley; On-site; GBP 42,000 - 45,000; Full time

Job summary

Sodexo is seeking an experienced Facilities Manager to lead Soft Facilities Management across our HMRC Telford site. You will have operational responsibility for delivering safe, compliant and efficient services, working closely with the Hard FM and wider operations teams.

The role requires strong leadership, client management, people management and commercial awareness, with a solid understanding of Technical Services and H&S standards.

Qualifications

• Experience in Facilities Management, ideally Soft and Hard Services.
• Proven experience managing and developing teams.
• Strong leadership, coaching and communication skills.
• Good commercial and financial awareness, including budget management.

Responsibilities

• Lead day-to-day delivery of Soft FM services across the site.
• Ensure all services meet contractual, statutory, Health & Safety and quality requirements.
• Manage, coach and develop teams to deliver high standards of service.
• Monitor service performance, KPIs, audits and compliance.
• Manage budgets, costs and resources effectively.
• Build relationships with clients, suppliers and stakeholders.
• Support the Hard FM team with understanding of technical services.
• Ensure the site remains audit-ready and compliant.
• Oversee risk assessments, safe systems of work and site procedures.
• Identify opportunities for service improvement and efficiency.

Skills

Facilities Management

Leadership

People management

Budget management

Client relationship

Health & Safety

Contract management

Communication

Education

Risk Assessment qualification

ISO Internal Auditor

Job description

Sodexo is seeking an experienced Facilities Manager to lead Soft Facilities Management across our HMRC Telford site. You will have operational responsibility for delivering safe, compliant and efficient services, working closely with the Hard FM and wider operations teams.

The role requires strong leadership, client management, people management and commercial awareness, with a solid understanding of Technical Services and H&S standards.