Facilities Manager

Career Choices Dewis Gyrfa Ltd; Dawley; On-site; GBP 42,000 - 45,000; Full time

Job summary

Sodexo is seeking an experienced Facilities Manager to lead Soft Facilities Management across our HMRC Telford site. You will have operational responsibility for delivering safe, compliant and efficient services, working closely with the Hard FM and wider operations teams.

The role requires strong leadership, client management, people management and commercial awareness, with a solid understanding of Technical Services and H&S standards.

Qualifications

• Experience in Facilities Management, ideally Soft and Hard Services.
• Proven experience managing and developing teams.
• Strong leadership, coaching and communication skills.
• Good commercial and financial awareness, including budget management.

Responsibilities

• Lead day-to-day delivery of Soft FM services across the site.
• Ensure all services meet contractual, statutory, Health & Safety and quality requirements.
• Manage, coach and develop teams to deliver high standards of service.
• Monitor service performance, KPIs, audits and compliance.
• Manage budgets, costs and resources effectively.
• Build relationships with clients, suppliers and stakeholders.
• Support the Hard FM team with understanding of technical services.
• Ensure the site remains audit-ready and compliant.
• Oversee risk assessments, safe systems of work and site procedures.
• Identify opportunities for service improvement and efficiency.

Skills

Facilities Management

Leadership

People management

Budget management

Client relationship

Health & Safety

Contract management

Communication

Education

Risk Assessment qualification

ISO Internal Auditor

Job description

£42,000 to £45,000 per year, Competitive

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

12/10/2026

About this job

40 hours per week Monday

• Friday 0800 - 1630 £42,000 - £45,000 per annum Sodexo rewards and benefits Check your local transport links here: Plan Your Journey | Traveline
• the destination you should input is TF3 4LR Job Introduction We are looking for an experienced Facilities Manager to lead the delivery of Soft Facilities Management services across our HMRC Telford site.

You will have operational responsibility for ensuring services are delivered safely, compliantly, efficiently and to the required standards, while working closely with the Hard FM and wider operations teams.

The role requires a strong leader with excellent client management, people management and commercial awareness, alongside an understanding of Technical Services.

What you’ll do: Lead the day-to-day delivery of Soft FM services across the site.

Ensure all services meet contractual, statutory, Health & Safety and quality requirements.

Manage, coach and develop teams to deliver high standards of service.

Monitor service performance, KPIs, audits and compliance.

Manage budgets, costs and resources effectively.

Build and maintain strong relationships with clients, customers, suppliers and stakeholders.

Support the Hard FM team with an understanding of technical services.

Ensure the site remains audit-ready and compliant.

Oversee risk assessments, safe systems of work, contractor controls and site procedures.

Identify opportunities for service improvement, innovation and efficiency.

Ensure appropriate training, documentation and processes are in place.

Respond effectively to incidents, operational issues and changing business requirements.

What you bring: Essential Previous Facilities Management experience, ideally across both Soft and Hard Services.

Proven experience managing and developing teams.

Strong leadership, coaching and communication skills.

Good commercial and financial awareness, including budget management.

Excellent interpersonal and client relationship skills.

Ability to manage competing priorities and deliver against contractual requirements.

Strong understanding of Health & Safety, compliance and operational standards.

Risk Assessment qualification.

ISO Standards Internal Auditor certification.

Previous Hard FM experience.

What we offer: Workingwith Sodexo is more than a job; it’s a chance tobe part of somethinggreater.

You’ll belong in a company and team that values youforyou;you’ll act with purpose and have an impact through your everydayactions; and you’ll be able to thrive in your own way.

In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Ready to be part ofsomething greater?

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications