Facilities Manager

CBRE Global Workplace Solutions (GWS); West Midlands; On-site; GBP 70,000 - 110,000; Full time

Job summary

CBRE Global Workplace Solutions in Birmingham seeks an experienced Operations Manager - Technical / Hard Services to lead FM service delivery across a key BT account. This senior role ensures technical excellence, compliance, and exceptional client service, overseeing M&E, critical plant, asset management and governance while leading teams and suppliers.

The ideal candidate has strong FM leadership, knowledge of statutory compliance, and a track record in risk management and continuous

Qualifications

• Strong FM leadership experience in a Hard Services environment.
• Extensive knowledge of M&E systems and critical plant.
• Experience managing multi-disciplinary teams and partners.
• Proven track record in risk management and continuous improvement.
• Outstanding stakeholder management and communication skills.

Responsibilities

• Lead FM service delivery across a key BT account in Birmingham.
• Governance across M&E systems, critical plant, asset management and compliance.
• Oversee Hard and Soft FM operations.
• Lead high-performing teams and specialist suppliers.
• Drive operational excellence and continuous improvement.
• Ensure statutory compliance and safety standards.

Skills

Facilities Management leadership

Stakeholder management

Communication skills

Risk management

Continuous improvement

Tools

M&E systems

Asset management

Compliance tools

Job description

Facilities Manager - Technical (Birmingham)

CBRE Global Workplace Solutions is seeking an experienced Operations Manager - Technical / Hard Services to lead FM service delivery across a key BT account in Birmingham.

This is a senior leadership role responsible for overseeing Hard and Soft FM operations, ensuring technical excellence, statutory compliance, operational performance, and exceptional client service. You'll provide governance across M&E systems, critical infrastructure, asset management, and compliance while leading high-performing teams and specialist suppliers.

We're looking for someone with:

• Strong Facilities Management leadership experience within a Hard Services environment
• Extensive knowledge of M&E systems, critical plant, and statutory compliance
• Experience managing multi-disciplinary teams and service partners
• A proven track record in operational excellence, risk management, and continuous improvement
• Outstanding stakeholder management and communication skills

If you're a technical FM leader who thrives in a fast-paced environment and is passionate about delivering safe, compliant, and efficient services, we'd love to hear from you.