Assistant Facilities Manager

Sodexo; City of Edinburgh; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Wellbeing platform

EAP

Virtual GP

Pension plan

Bike to Work

Discounts

Job summary

Sodexo is seeking an experienced Assistant Facilities Manager to oversee integrated facilities management services at a key client location in Edinburgh. You will coordinate catering, cleaning, security and other facilities services, leading onsite teams to ensure safe, compliant, and high‑quality workplace operations.

This on‑site role focuses on delivering exceptional service, building client relationships, and driving continuous improvement across service lines in a fast‑paced corporate

Qualifications

• Experience in facilities management, workplace services or similar operational environment.
• Experience coordinating multiple service lines and leading teams or supervisors.
• Knowledge of catering, cleaning, security and general facilities management services.
• Experience monitoring performance against KPIs and service standards.
• Strong health and safety, risk management and compliance knowledge.
• IWFM membership or equivalent professional body involvement.

Responsibilities

• Coordinate day‑to‑day delivery of catering, cleaning, security and facilities services.
• Lead and support local teams, driving engagement and performance.
• Ensure services meet contractual standards, KPIs and customer expectations.
• Build relationships with client stakeholders and respond professionally to service requests.
• Conduct inspections, audits and quality checks across all service lines.
• Manage budgets, labour and resources to support service delivery.

Skills

Facilities mgmt

Stakeholder mgmt

Leadership

Health & safety

Operations planning

Education

IOSH Managing Safely

Food Safety

Tools

Catering management tools

COSHH

Job description

The following content displays a map of the jobs location - Edinburgh

• £35000 per annum plus our Sodexo employee benefits package
• Opportunities for professional development

Edinburgh, EH1 2AA

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

Sodexo is looking for an experienced and proactive Assistant Facilities Manager to oversee the delivery of integrated facilities management services at a key client location in Edinburgh.

This is an exciting opportunity to join our team with an October 2026 start date.

This is an excellent opportunity for a facilities professional who enjoys leading teams, building strong client relationships and ensuring the smooth delivery of multiple services in a fast-paced corporate environment.

As Sodexo's principal on-site contact, you'll coordinate catering, cleaning, security and wider facilities services, ensuring safe, compliant and customer-focused operations that deliver an outstanding workplace experience.

The Role

Reporting to the Regional Facilities Services Manager, you will provide day-to-day leadership to the Catering Lead, Security Supervisor and Cleaning team while coordinating specialist contractors, suppliers and engineering support.

You'll maintain a visible presence on site, monitor service performance, manage operational issues, support compliance and drive continuous improvement across all service areas.

Key Responsibilities:

• Coordinate the day-to-day delivery of catering, cleaning, security and facilities services.
• Lead and support local teams, driving engagement, performance and development.
• Ensure all services meet contractual standards, KPIs and customer expectations.
• Build strong relationships with client stakeholders and respond professionally to service requests.
• Conduct regular inspections, audits and quality checks across all service lines.
• Oversee cleaning standards, schedules, equipment, stock and consumables.
• Support the effective management of security operations, including access control, incident reporting and compliance.
• Coordinate contractors, suppliers and specialist support services.
• Promote a strong culture of health, safety, security and compliance.
• Manage delegated budgets, labour, consumables and operational resources.
• Support audits, incident management, emergency response and business continuity planning.
• Identify opportunities to improve service quality, efficiency and sustainability.

What we're looking for:

We're looking for a confident and organised facilities professional who enjoys managing multiple services and delivering excellent customer experiences.

• Experience within facilities management, workplace services, security, hospitality or a similar operational environment.
• Experience coordinating multiple service lines and leading operational teams or supervisors.
• Good knowledge of catering, cleaning, security and general facilities management services.
• Experience monitoring performance against KPIs, service standards and customer expectations.
• Strong understanding of health and safety, risk management and compliance requirements.
• Experience managing colleagues, including performance, attendance, training and development.
• Excellent customer service and stakeholder management skills.
• Experience coordinating contractors, suppliers and specialist service providers.
• Strong organisational, problem-solving and prioritisation skills.
• Excellent verbal and written communication skills.
• Ability to manage sensitive operational and security information with discretion and confidentiality.
• Ability to work independently and make sound operational decisions.
• Good IT skills, including reporting, audit, incident management and workplace management systems.
• IOSH Managing Safely or an equivalent health and safety qualification.
• Knowledge of Security Industry Authority (SIA) requirements and experience overseeing licensed security services.
• Food Safety qualification or practical catering experience.
• Experience managing cleaning teams, including COSHH and quality assurance.
• Experience within a corporate or client-facing environment.
• Experience managing both directly delivered and outsourced facilities services.
• Knowledge of emergency response, security incident management and business continuity.
• Membership of the Institute of Workplace and Facilities Management (IWFM) or another relevant professional body.

Why Sodexo? :

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications