Facilities Manager

CBRE Local UK; City Of London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading global provider of integrated facilities management is seeking a Facilities Manager to oversee operations at a prestigious client site in London. The role involves managing a team, ensuring compliance with health and safety standards, and maintaining high service levels. Ideal candidates will have regional facilities management experience and strong interpersonal skills.

Qualifications

• Previous regional facilities management experience in a multi-let property environment.
• Strong knowledge of health and safety legislation; IOSH or NEBOSH preferred.

Responsibilities

• Manage an FM team, vendors, and health and safety compliance.
• Ensure high standards of service and maintain management records.
• Monitor key performance indicators and manage cleaning contractors.

Skills

Customer Service

Interpersonal Skills

Communication

Analytical Skills

Education

Degree or Equivalent

Tools

Industry-Specific Applications

Job description

Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

Job Title: Facilities Manager

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located at 60 Gracechurch St, London EC3V 0HR.

Working alongside one of our most prestigious clients in their head office in Gracechurch, you as the Facilities Manager will have responsibility for managing an FM team, vendors, health and safety, environmental, company procedures related to legislation, and client/tenant requirements. This includes ensuring adherence to budgetary costs and customer service standards.

Key Responsibilities

1. Ensure the fabric and M&E of the building, both externally and internally, are maintained and serviced to a high standard in accordance with the management contract and budgets.
2. Be responsible for all health and safety compliance onsite, including third-party service providers and maintenance records. Regularly update and monitor Meridian in accordance with all health and safety requirements.
3. Monitor key performance indicators regularly and take remedial actions to maintain and improve standards across all buildings.
4. Compile and maintain all management information/records related to company, health and safety, assets, emergency plans, and reports.
5. Manage front-of-house services to ensure a 5-star service is always delivered.
6. Oversee cleaning and security services, working with suppliers to ensure SOPs are in place and conducting regular security checks.
7. Manage cleaning contractors with daily walkarounds to ensure high standards, especially as the site is the Allianz head office with VIPs present daily.
8. Ensure fire and evacuation drills are conducted regularly, maintaining emergency plans and site maps.
9. Monitor FM works onsite and liaise with service providers and subcontractors.
10. Perform any other duties as required by the business.

Person Specification/Requirements

• Educated to degree level or equivalent.
• Previous regional facilities management experience within a multi-let property environment, including line management of personnel and contractors, and management service agreements.
• Experience managing soft services.
• Excellent customer service, interpersonal, and communication skills.
• IT literate with experience in industry-specific applications.
• Strong knowledge of health and safety legislation and environmental requirements; IOSH or NEBOSH qualification is preferred.
• Analytical skills.
• Ability to work independently and within a team, managing priorities in a pressurized environment with excellent organizational skills.