Facilities Manager - Workplace Experience
£50,000-£60,000 | Office-Based | Keyholder Responsibility
Our client, a leading organisation with a dynamic and professional office environment, is hiring a Facilities Manager to join their team.
Based in a vibrant City of London office, this is an exciting opportunity for someone passionate about delivering exceptional workplace experiences and managing high-performing facilities teams. This is a hands-on, people-focused role, ideal for a confident leader who thrives in a varied, fast-paced environment.
The successful candidate will manage a team of 6-8 people, oversee key supplier relationships, and ensure the smooth operation of a 10,000+ sq. ft office space.
Key Responsibilities:
- Line management of 6+ team members; candidates must have previous experience managing a team of at least 4 people.
- Previous Corporate office experience needed!
- Oversight of two front-of-house desks, ensuring a warm, professional, and welcoming visitor experience.
- Management of soft and hard service contracts, including caterers, cleaners, and maintenance providers.
- Taking a proactive role in office operations-able to switch between high-level negotiations and hands-on tasks when needed.
- Supporting business continuity by maintaining excellent workplace standards (e.g., tidiness, presentation).
- Leading space planning, desk allocation, and furniture management.
- Organising and delivering office events and large-scale projects (including a major upcoming £1m initiative).
- Ensuring compliance with health & safety legislation, completing regular safety checks and risk assessments.
- Acting as keyholder and first responder for out-of-hours callouts.
- Collaborating closely with landlords, building management, and other stakeholders.
Ideal Candidate:
- Proven experience managing office facilities (minimum 10,000 sq. ft), including line management of at least 4 people.
- Strong leadership skills with the ability to coach and motivate a diverse team.
- Detail-oriented and passionate about workplace presentation and experience.
- Flexible, with a roll your sleeves up approach to challenges.
- IOSH certification and IWFM Level 4 (or equivalent) preferred.
- Must live locally due to keyholder responsibilities.
Role Details:
- Hours: 9:00 am - 5:30 pm, Monday to Friday.
- Fully office-based, with potential for one day of remote working after 6 months.
- Smart-casual dress code in a tech-forward, relaxed environment.
- Salary: £50,000-£60,000 DOE
- TOIL (Time Off in Lieu) offered for additional hours worked.
Benefits:
- 33 days holiday (including bank holidays), plus your birthday off.
- Private medical insurance and wellbeing support.
- Family-friendly policies and paid volunteer time.
- Perks including retail discounts, gym membership options, and more.
- Access to vibrant internal communities and employee-run social groups.
Our client is seeking someone who brings genuine energy and enthusiasm to workplace management. If you're a motivated, hands-on facilities professional who takes pride in creating inspiring office environments, we'd love to hear from you.