Facilities Manager

Gleeson Recruitment Group; City Of London; On-site; GBP 44,000 - 48,000; Full time

Job summary

A leading commercial real estate agent is seeking a Facilities Manager to oversee a multi-site portfolio in Central London. The role involves managing property operations, budgets, and tenant relations while ensuring high service standards. Join a supportive team where your contributions are valued and grow your career in Facilities Management.

Benefits

Attractive permanent benefits

Qualifications

• Experience in setting and managing service charge budgets.
• Experience managing a multi-site commercial property portfolio.
• Happy to travel and oversee a portfolio of at least 15 properties.

Responsibilities

• Manage a portfolio of up to 12 commercial properties across London.
• Coordinate day-to-day building management and contractor activities.
• Liaise with tenants to keep them informed about property operations.

Skills

Health & Safety

Tenant Management

Service Charge Budget Management

Education

IWFM Qualification

Tools

CAFM Systems

Job description

Role - Facilities Manager
Location- Covering multi- site portfolio of up to 10 properties around Central London
Salary- Total package- 47,600 ( 44k salary + 3,600 car allowance)
Your role as a Facilities Manager:
Our client are a well-established leading commercial real estate agent who genuinely value their employees and therefore have a low staff turnover. The Director of this region has been with the company an impressive 19 years, with other senior members being 13 years and 9 years.
In this role, you will join the Facilities Management team and be responsible for a portfolio of up to 12 commercial properties across London.
You will be responsible for management of a portfolio of properties and the delivery of the agreed services to each site according to the Property Management Agreement, and to deliver a consistently high standard of Facilities Management service within a predefined scope to unmanned properties, whilst working collaboratively with wider Commercial Property Management colleagues.
You will be working for a leading organisation, but rather than working for a large property management company where you are 'just a number' you will be part of a smaller team who really are like one big family. You will feel valued and be an important part within the organisation.

• Attractive perm benefits also on offer and will be given upon application process.

Your duties and responsibilities as a Facilities Manager:

• Liaise regularly with all tenants to keep them informed of actions, work and activities associated with the day to day running of the buildings.
• Service charge To produce a draft service charge budget to reflect the estimated running costs of the property to include correct allocation of costs and to allow direct recovery as applicable. Also provide variance reports on a regular basis.

• To coordinate the operational day to day aspects of building management including the management of contractors organising planned and unscheduled maintenance and reactive works, all in compliance with risk management processes and practices.
• To act as the first point of contact for tenant queries and escalation from the Service desk.
• Use CAFM systems to manage portfolio risk, Health & Safety, statutory compliance activities and overall contractor performance
• To develop and maintain collaborative relationships with property managers, colleagues, contractors, tenants, and occupiers
• To undertake site inspections and to have visibility on site through a published schedule of visits and regular informal communications
• Payments and invoicing - raise work orders and to code and authorise payment of invoices within approved FM element of service charge budget. The approval of non-recoverable invoices should be discussed and agreed with estates colleagues first
• Lease requirements - to inform the responsible Estates Surveyor/Property Manager immediately where tenant activity has the potential to breach occupational lease agreements.
• Conduct Property inspections and complete relevant reports.
• Reactive works and Helpdesk - to ensure tenants are aware and utilise fully the Service Desk facility.
• Oversee Helpdesk activity and ensure Service Level Agreements are met.
• Construction design and management (CDM) Regulations - to identify works that should be managed in accordance with the requirements of the CDM regulations and ensure that a principal contractor is appointed to undertake all the requirements under CDM
• Contractor management - manage all aspects of contractor day to day activities at site, including Health and Safety
• Conduct audit checks on contractors' documentation, procedures, and quality of work in conjunction with the SFM/RFM
• Maintain a schedule of contractors for each site including details of contract term, termination periods, annual cost and primary and emergency contact names and numbers for each contractor.
• Ensure H&S Risk Assessments are undertaken by Ligtas across the portfolio at the prescribed frequencies including but not limited to:; Health and Safety, Fire. Working at Height and Water treatment
• Responsible for the management to conclusion for all actions arising from these audits to the Information Exchange timescale in accordance with priority.
• CAFM - interface with ELogbook's and the ELogbook's Service Desk to ensure the correct operation of the designated CAFM system

To be successful in your role as a Facilities Manager, you should have the following skills and experience:

• Experience in setting and managing service charge budgets
• Ideally working towards a IWFM qualification
• Experience managing a multi site commercial property portfolio
• Ideally some experience from a property management background, however due to this not being a senior role, we are open to candidates from different sectors.
• H&s experience
• Happy to travel and look after a portfolio of minimum 15 properties
• Experienced with tenant liaison/tenant management
• Experience with service charge budgets
• A passion for FM and a willingness to progress within your career.

If you would like to discuss this Facilities Manager role further please contact Jade Whitmore on (phone number removed) /

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