Facilities Helpdesk & Operations Coordinator

Bidvest Noonan; Newry; On-site; GBP 18,000 - 28,000; Full time

Job summary

Bidvest Noonan is seeking a Facilities Co-Ordinator/Administrator to join the Operations Team in Newry. You will provide multi-disciplinary general maintenance coordination, handle planned and reactive tasks, and support invoicing and CAFM systems to keep client sites running smoothly.

The role requires strong communication, reliability and the ability to work both independently and as part of a team, with experience in FM/Services environment preferred.

Qualifications

• Excellent communication skills and a professional approach.
• Ability to work independently and as part of a team.
• Ability to handle multiple requests with high accuracy and timelines.
• Demonstrated initiative and proactive problem-solving.
• Experience in FM/Services environment is preferable.

Responsibilities

• Support Helpdesk Manager and act as first point of contact for client enquiries by phone and email.
• Liaise with tradesmen and subcontractors to resolve requests and provide feedback.
• Initiate quotations, raise purchase orders and manage consumables.
• Track costs and labour for quoted works to ensure profitability and timely delivery.
• Provide back-up support during busy periods and holidays.
• Invoicing queries support and use CAFM systems.

Skills

Communication

Teamwork

Attention to detail

Time management

Tools

MS Office

CAFM systems

Job description

Bidvest Noonan is seeking a Facilities Co-Ordinator/Administrator to join the Operations Team in Newry. You will provide multi-disciplinary general maintenance coordination, handle planned and reactive tasks, and support invoicing and CAFM systems to keep client sites running smoothly.

The role requires strong communication, reliability and the ability to work both independently and as part of a team, with experience in FM/Services environment preferred.