Facilities Service Coordinator | Client Support

Bidvest Noonan; West Byfleet; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Job summary

Bidvest Noonan in the United Kingdom is seeking a Facilities Co-ordinator/Administrator to join the Operations Team. The role focuses on planned, preventive and reactive maintenance coordination, quotes, purchase orders and service requests across our client base.

You will work closely with the Helpdesk Manager, trade subcontractors and internal teams, providing timely, accurate administration, and maintaining high standards of service in a busy FM environment.

Qualifications

• Strong work ethic and team-oriented mindset.
• Excellent communication skills.
• FM/Services experience preferred.
• Ability to multitask and handle multiple requests.

Responsibilities

• First point of contact support to client enquiries via phone and email.
• Liaise with tradesmen and subcontractors to resolve client requests.
• Initiate and track quotations, raise purchase orders, and place orders for consumables.
• Track costs and labour for profitable quoted works.
• Provide back-up support during busy periods and holidays.
• Work within operations processes on internal software platforms.
• Report to the Helpdesk Manager and support the Operations Team.
• Maintain high standards and attention to detail in all tasks.

Skills

Communication skills

Multitasking

Teamwork

Initiative

Flexibility

Independent work

Job description

Bidvest Noonan in the United Kingdom is seeking a Facilities Co-ordinator/Administrator to join the Operations Team. The role focuses on planned, preventive and reactive maintenance coordination, quotes, purchase orders and service requests across our client base.

You will work closely with the Helpdesk Manager, trade subcontractors and internal teams, providing timely, accurate administration, and maintaining high standards of service in a busy FM environment.