Facilities Helpdesk Administrator (Flexible Hours)

Bristol NHS Foundation Trust; West of England; On-site; GBP 22,000 - 28,000; Full time

Job summary

Bristol NHS Foundation Trust is recruiting for the Administration, Helpdesk and Reception role within the Facilities Management directorate. The post holder will be the first point of contact for service requests, log faults, and provide admin support to about 900 facilities staff, ensuring timely, professional service.

We value flexible working where possible and welcome applicants from all backgrounds, while promoting an inclusive, anti-discriminatory work environment.

Qualifications

• Must have experience of dealing with people using the telephone.
• Must have sound practical understanding of the need for efficient administrative support in an organisation.
• Experience of data entry and keeping information up to date.

Responsibilities

• Provide a full Administration, Helpdesk and Reception service to the facilities directorate.
• Log faults/requests and close work orders after completion.
• Process and monitor pay, annual leave and absence for around 900 facilities staff.

Skills

Telephone handling

Administrative support

Data entry

Record keeping

Communication skills

Team player

Education

IT qualification - PC literacy and MS Office

Level 3 Qualifications

Tools

Trac system

ESR HR system

Job description

Bristol NHS Foundation Trust is recruiting for the Administration, Helpdesk and Reception role within the Facilities Management directorate. The post holder will be the first point of contact for service requests, log faults, and provide admin support to about 900 facilities staff, ensuring timely, professional service.

We value flexible working where possible and welcome applicants from all backgrounds, while promoting an inclusive, anti-discriminatory work environment.