Facilities & Front Office Lead - London HQ

Mitie; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Mitie in City of London is seeking an experienced Assistant Workplace Manager to support the day-to-day operation of our London headquarters. Working with the Workplace Manager, you will oversee hard and soft FM services, health and safety, and front of house coverage, ensuring a seamless, welcoming environment for employees and visitors.

This hands-on role requires strong stakeholder relationships, ability to supervise teams, coordinate contractors, and report on KPIs to drive continuous

Qualifications

• Must have experience in corporate workplace facilities management.
• Strong understanding of hard and soft FM services.
• Excellent customer service and client relationship skills.

Responsibilities

• Support the Workplace Manager with daily operational activity in the London HQ.
• Assist with coordination of hard and soft FM services and contractors.
• Ensure health, safety, compliance and site standards are maintained.
• Provide front of house desk cover and maintain a welcoming environment.
• Maintain accurate records, reports and client communications.

Skills

Corporate workplace experience

Facilities services

Customer-facing

Contractors management

Team supervision

Job description

Mitie in City of London is seeking an experienced Assistant Workplace Manager to support the day-to-day operation of our London headquarters. Working with the Workplace Manager, you will oversee hard and soft FM services, health and safety, and front of house coverage, ensuring a seamless, welcoming environment for employees and visitors.

This hands-on role requires strong stakeholder relationships, ability to supervise teams, coordinate contractors, and report on KPIs to drive continuous