Facilities & Customer Service Advisor (Part-Time, On-Call)

CBRE Group, Inc.; Stornoway; On-site; GBP 18,000 - 24,000; Part time

Job summary

CBRE Group, Inc. is looking for a Customer Service Advisor in Stornoway. This role supports the Facilities Manager and includes tasks such as customer care surveys and maintenance reporting. Candidates should have strong customer service skills and be proficient in Microsoft Office; knowledge of FM services is a plus. The position offers flexible working hours (26.5 or 10 hours per week), with shift duties possibly including on-call work. CBRE is committed to equal opportunities in hiring.

Qualifications

• Strong customer service skills required.
• Experience using Microsoft Office is necessary.
• Knowledge of FM is advantageous but not necessary.

Responsibilities

• Support Facilities Manager with various tasks.
• Conduct customer care surveys and maintain client relationships.
• Report issues related to maintenance and customer services.

Skills

Strong customer service skills

Use of Microsoft Office

Job description

CBRE Group, Inc. is looking for a Customer Service Advisor in Stornoway. This role supports the Facilities Manager and includes tasks such as customer care surveys and maintenance reporting. Candidates should have strong customer service skills and be proficient in Microsoft Office; knowledge of FM services is a plus. The position offers flexible working hours (26.5 or 10 hours per week), with shift duties possibly including on-call work. CBRE is committed to equal opportunities in hiring.