Facilities Coordinator - Customer-Focused Ops (Surrey)

Insight Executive Group; Reigate; On-site; GBP 26,000 - 32,000; Full time

Job summary

Surrey Council is seeking a proactive Facilities Coordinator in Reigate to support the delivery of high-quality facilities management across a diverse portfolio. You will respond to enquiries from colleagues, customers and suppliers, assist with planned and reactive maintenance, and help maintain compliance records.

The role requires strong communication, organisational and administrative skills, with a proactive, safety-focused mindset.

Qualifications

• Experience in a customer-facing role.
• Strong communication and organisational skills.
• Proactive approach to problem-solving and admin tasks.
• Good IT skills including MS Office and databases.

Responsibilities

• Respond to enquiries from colleagues, customers and suppliers, ensuring issues are resolved efficiently.
• Support day-to-day management of facilities operations and maintenance activities.
• Assist with property inspections and site visits; maintain compliance records.
• Collaborate with internal teams, clients and service providers to ensure high-quality service delivery.
• Support onboarding and mobilisation activities and contribute to safety initiatives.

Skills

Customer service

Communication

Organisational skills

Administrative tasks

IT skills

Tools

Microsoft Office

Database systems

Job description

Surrey Council is seeking a proactive Facilities Coordinator in Reigate to support the delivery of high-quality facilities management across a diverse portfolio. You will respond to enquiries from colleagues, customers and suppliers, assist with planned and reactive maintenance, and help maintain compliance records.

The role requires strong communication, organisational and administrative skills, with a proactive, safety-focused mindset.