Facilities Officer - Surrey

Morgan Hunt UK Limited; Croydon; On-site; GBP 40,000 - 43,000; Full time

Job summary

Morgan Hunt is recruiting for a Facilities Officer to join a Charity on a permanent basis. The role is based in Surrey with 37.5 hours per week, Monday to Friday, and a salary in the mid-£40k range.

You will support the Property & Estates Manager in day-to-day operation and management of houses and facilities, coordinate contractors, oversee repairs, and ensure safety, compliance and value for money across the portfolio.

Qualifications

• Experience working within facilities management and property maintenance.
• Ability to coordinate and monitor contractors and ensure works are completed to an appropriate standard.
• Experience of carrying out inspections, identifying defects and maintaining accurate records.
• Understanding of building maintenance programmes and compliance requirements.
• Knowledge of health and safety, fire safety, COSHH and related building safety.
• A clean driving licence with access to a car.

Responsibilities

• Support residents to live independently by enabling access to Charities amenities and operating safety systems.
• Carry out routine inspections of homes and grounds, identify maintenance needs and safety risks.
• Carry out minor repairs and caretaking tasks as required.
• Coordinate access and monitor third‑party contractors for works.
• Oversee responsive repairs from report to completion and update records.
• Assist with annual maintenance planning to meet schedules and budgets.
• Support building compliance requirements including fire safety, water hygiene, asbestos and electrical safety.
• Monitor building services performance and energy use, identify improvement opportunities.
• Maintain stock, tools and PPE for maintenance duties and reorder as needed.
• Ensure communal and external areas are kept safe and clean.

Skills

Facilities management

Contractor coordination

Health & safety knowledge

Record keeping

Communication

Driver license

Tools

Microsoft Office

Maintenance tracking systems

Job description

Morgan Hunt is recruiting for Facilities Officer to work with a Charity on a permanent basis. The details of the job are below:

Facilities Officer

Hours: 37.5 hours Mon to Fri

Salary from: £39,800k to 43k per year

Location: Surrey.

Requirements

• Suitable candidates must have full clean driving licence and access to vehicle will cover two homes in Surrey

Purpose of role

To support the Property & Estates Manager (PEM) in the day‑to‑day operation and management of its houses and the wider houses Investment Property Portfolio ensuring that the houses and facilities are safe, compliant and well maintained.

Job Role

• Support residents to live independently by enabling them to make full use of charities amenities, including operating the fire detection systems and the Entry Phone System
• Carry out routine inspections of the homes including the plant room, equipment and external grounds, identifying maintenance requirements, defects and health and safety risks
• Carry out minor repairs, maintenance works and caretaking duties where appropriate.
• Coordinate access arrangements and support the PEM by engaging and monitoring third‑party contractors for works when necessary
• Oversee responsive repairs from initial reporting through to completion using the Maintenance Tracker, ensuring works are prioritised appropriately and actions recorded accurately.
• Carry out specialist cleaning related duties, outside of the cleaning contract, on occasion if required
• Assist with the planning, coordination and monitoring of annual maintenance programmes ensuring inspections, servicing and maintenance activities are completed in accordance with agreed schedules.
• Support the PEM with the management of building compliance requirements including fire safety, water hygiene and Legionella control, asbestos management, emergency lighting, electrical safety and COSHH.
• Monitor the condition and performance of building services including heating, lighting, security, access systems, reporting defects and supporting remedial works.
• Assist with monitoring utilities, energy usage and environmental initiatives, supporting charity sustainability objectives and identifying opportunities for improvement
• Maintain appropriate levels of stock, tools, materials and PPE required for maintenance and facilities duties, arranging reordering when necessary
• Ensure communal areas, external areas and facilities are maintained to a safe and appropriate standard, including undertaking litter picking, grounds maintenance, waste management and other site-based duties as required
• Undertake relevant training to maintain competence, including Health & Safety, Fire Safety, Legionella Awareness, Asbestos Awareness, COSHH and any other training required for the role
• Any other task required to ensure the successful delivery of charities strategy to reduce the impact of poverty on Croydon residents
• General Support the involvement of lived experience in organisational direction and decision‑making
• Ensure their Line Manager is kept informed of all important matters related to the work of the charity
• Always maintain confidentiality and ensure compliance with Data Protection policy and processes
• Adhere to Safeguarding guidelines by following Safeguarding policy and processes, escalating concerns to the Safeguarding Lead via the Safeguarding Concern Form
• Champion and take action to embed equity, diversity, inclusion and behaviours which reflect commitment to meaningful Equality, Diversity, Inclusion & Behaviours

Essential Knowledge and Experience

• Experience working within facilities management and property maintenance
• Experience of coordinating and monitoring contractors and ensuring works are completed to an appropriate standard
• Experience of carrying out inspections, identifying defects and maintaining accurate records
• Understanding of building maintenance programmes
• Knowledge of health and safety requirements, fire safety, water hygiene, asbestos awareness, COSHH and general building compliance
• Legionella Awareness Training and Fire Safety Awareness training Skills
• Good practical maintenance skills across a range of building trades
• Ability to prioritise workload, manage competing demands and work independently using initiative
• Good communication skills with the ability to liaise effectively with residents, contractors, colleagues and the PEM
• Good IT skills, including the ability to use Microsoft Office Suite and electronic maintenance records
• Ability to maintain accurate records and provide clear written updates
• A clean driving licence with access to a car

Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.