Facilities Management Co-ordinator

Runnymede; Addlestone; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working 3 days in the office, 2

Flexible working

29 Days annual leave

Excellent Pension Scheme

Free Parking

Training and development opportunities

Professional membership paid

Cycle to work

Season ticket loan

Health insurance plan after 1 year

Employee Assistance Programme (EAP)

Job summary

Runnymede Borough Council is seeking a proactive Facilities Management Co‑ordinator to support both Facilities Management and Assurance & Risk teams across the council’s estate. You will coordinate day‑to‑day facilities management activities, monitor contractor performance, and maintain records for contracts and compliance.

You will assist with office moves, tenancy processes, and data collection for regulatory returns, while upholding high standards of service and safety.

Qualifications

• Strong written and verbal communication skills.
• Good organisational and time‑management skills.
• IT literacy, including MS Office and the ability to maintain accurate records across IMS and procurement platforms.
• Experience in customer-facing or team-based environments with a commitment to high-quality service.
• Awareness of basic property and facilities management principles, willingness to learn council processes.

Responsibilities

• Coordinate day‑to‑day facilities management activities across the Civic Centre and wider property portfolio.
• Assist in monitoring contractor performance, raising issues and ensuring timely resolution of maintenance and compliance tasks.
• Maintain accurate records for maintenance contracts, procurement activity, quotes and statutory compliance KPIs.
• Assist with internal office moves, including furniture orders, layout changes and stakeholder liaison.
• Administer residential tenancy processes, including renewals, variations and system updates.
• Carry out Stage 1 complaint triage by gathering information, drafting responses and tracking themes.
• Raise purchase orders, process invoices and approve payments up to £10,000.
• Coordinate health and safety records, contractor monitoring and risk assessment documentation.
• Collate data for Building Safety Act and Ofgem Community Heat Network returns.
• Provide operational and administrative assistance for audits, emergency planning and sustainability targets.

Skills

Communication

Organisation

Time management

Attention to detail

Education

GCSE level

Tools

MS Office

IMS

Asset management systems

Procurement platforms

Job description

This an exciting opportunity to join Runnymede Borough Council as we continue our positive work work strengthening the management, safety and performance of our operational and investment property portfolio . As the Facilities Management Co‑ordinator , you will play a key role in supporting both the Facilities Management and Assurance & Risk teams to deliver high‑quality services across the council’s estate.

As the Facilities Management Co‑ordinator, you will:

Coordinate day‑to‑day facilities management activities across the Civic Centre and wider property portfolio.

Assist in monitoring contractor performance, raising issues and ensuring timely resolution of maintenance and compliance tasks.

Maintain accurate records for maintenance contracts, procurement activity, quotes and statutory compliance KPIs.

Assist with internal office moves, including furniture orders, layout changes and stakeholder liaison.

Administer residential tenancy processes, including renewals, variations and system updates.

Carry out Stage 1 complaint triage by gathering information, drafting responses and tracking themes.

Raise purchase orders, process invoices and approve payments up to £10,000.

Coordinate health and safety records, contractor monitoring and risk assessment documentation.

Collate data for Building Safety Act and Ofgem Community Heat Network returns.

Provide operational and administrative assistance for audits, emergency planning and sustainability targets.

• Hybrid working 3 days in the office, 2 days working from home
• Flexible working and Flexi-leave
• 29 Days annual leave, plus bank holidays
• Excellent Pension Scheme
• Free Parking
• Training and development opportunities
• Payment of one professional membership per annum
• Cycle to work + further related discounts
• Season ticket loan
• Health insurance plan after 1 years’ service/Dental after 3 years' service
• Employee Assistance Programme (EAP)

About You

We are looking for a proactive and highly organised individual to join our team who can provide reliable operational support across our facilities, compliance and tenancy management functions. We are seeking exceptional candidates with a range of skills including:

Strong written and verbal communication skills, with the ability to liaise confidently with tenants, contractors and internal teams.

Good organisational and time‑management skills, with the ability to prioritise a varied workload.

IT literacy, including confident use of MS Office and the ability to maintain accurate records across IMS, asset management systems and procurement platforms.

Experience working in customer‑facing or team‑based environments, demonstrating professionalism and a commitment to high‑quality service.

Awareness of basic property and facilities management principles, with willingness to learn council processes and procedures.

Ability to work flexibly and adapt to different tasks, supporting both Facilities Management and Assurance & Risk functions.

Accuracy and attention to detail when handling tenancy information, financial data, contractor records and compliance documentation.

Confidence in raising purchase orders, processing invoices and supporting budget monitoring activities.

Understanding of health and safety responsibilities, including contractor monitoring and risk assessment coordination.

Educated to GCSE level or equivalent.

Interview Date: Friday 9th October2026

About Runnymede

Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our core values which we demonstrate through our ongoing policies and projects. We continually strive to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.

From March 2027, Runnymede Borough Council will become part of the new West Surrey Unitary Council as part of the Local Government Reorganisation across Surrey. West Surrey will bring together the full range of local government services under one organisation, creating simpler, more efficient and more responsive services for our communities.

As one of the largest unitary authorities in the country, West Surrey will serve a diverse population across a region with a strong economy, vibrant communities, and significant opportunities for growth and innovation. The scale and variety of our work will provide a wide range of career pathways, professional development opportunities, and the chance to contribute to shaping an ambitious, modern, resident‑focused council. It is an exciting time to join us as we build West Surrey together.

Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.

We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.

All submitted information whether supported by AI or not must accurately reflect the applicant’s own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.