Facilities Coordinator

CBRE; Greater London; On-site; GBP 28,000 - 34,000; Full time

Job summary

CBRE is seeking a Facilities Coordinator to support the day-to-day operations of a London-based portfolio. You will work closely with clients, vendors, landlords and contractors to ensure tasks and work orders are completed to standard, with site inspections and property management coordination.

You will log requests in a ticketing system, monitor SLAs, advise on admin questions, and manage supplies and safety processes.

Qualifications

• Clear, concise communication with multiple stakeholders.
• Proactive and flexible in handling admin and coordination tasks.
• Experience with simple handyperson tasks is a plus.
• Ability to follow established routines, procedures, and standards.
• Proficient with MS Word, Excel, Outlook.
• Strong organizational and problem-solving mindset.

Responsibilities

• Serve as first point of contact for employees, suppliers and service providers.
• Log, track and close requests using a ticketing/work order system within SLAs.
• Acknowledge inquiries, collect work orders, and ensure timely follow-up.
• Advise employees on administrative and facilities-related questions.
• Coordinate with landlords, tenants and service providers on procedures and reporting formats.
• Prepare information and reports to monitor progress of ongoing works.
• Perform basic handyman tasks (doors, touch-ups).
• Manage supplies and invoices/purchase orders.
• Spot hazards and prioritise safety.
• Monitor activities outside the building including waste disposal and recycling.
• Respond professionally to inquiries or complaints.

Skills

Strong communication

Proactive & flexible

Handyperson tasks

Follow routines & standards

Organizational skills

Stakeholder management

Tools

Microsoft Office

Job description

About The Role

As a CBRE Facilities Coordinator, you will work closely with clients, vendors, landlords, and contractors to ensure facility-related tasks and work orders are completed efficiently and in line with agreed standards. Carrying out floor inspections to ensure the building is always in a good working order. This role sits within the Facilities Management function and focuses on the day-to-day operational support of a portfolio of assets, providing administrative and coordination support to Property and Facilities Managers across repairs, maintenance, and service delivery.

What You’ll Do

• Act as a first point of contact for employees, suppliers, vendors, and service providers on facilities-related matters.
• Use a ticketing / work order system to log, track, and close requests in line with SLAs.
• Acknowledge client inquiries, collect work orders, and ensure timely follow-up and resolution.
• Advise employees on administrative and facilities-related questions, escalating issues where required.
• Work with landlords, tenants, and service providers to ensure procedures, policies, and reporting formats are implemented and followed.
• Collect and prepare information and reports to monitor performance and progress of ongoing works.
• Fabric handy person tasks, repairing doors, touch ups etc.
• Supplies management - stationary, pantries, first aid boxes. Invoices and Purchase orders.
• Hazard spotting and ensuring safety is prioritised.
• Monitor activities outside the building, including proper waste disposal and recycling practices.
• Respond to common inquiries or complaints from clients, co-workers, and supervisors in a professional manner.

What You’ll Need

• Strong communication skills to exchange clear, straightforward information with multiple stakeholders.
• A proactive and flexible approach, with the ability to manage a variety of administrative and coordination tasks.
• Background in handyperson tasks.
• Ability to follow basic work routines, procedures, and standards.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive and solution-oriented mindset.

What We Offer

• Fully onsite role based in client’s office.
• Supportive Team.
• Possibility to learn and grow further with CBRE GWS.