Facilities Coordinator

Morgan Hunt; Greater London; On-site; GBP 25,000 - 32,000; Full time

Job summary

Morgan Hunt is recruiting for a full-time permanent Facilities Coordinator. The role is onsite in Greater London, with hours 8.30am to 4.30pm, Monday to Friday.

It combines administrative support, helpdesk management, contractor liaison, and facilities systems oversight within a fast-paced operations team. The role supports health and safety compliance, events delivery, space management, and supplier relationships to ensure value and service delivery.

Qualifications

• Experience in a facilities, estates, or operations coordination role in a public-facing or event environment.
• PPM systems experience essential.
• Experience managing helpdesk systems and facilities management software.
• Strong administrative experience, including reporting, procurement, and contract management.

Responsibilities

• Manage the facilities helpdesk, logging, prioritising, and tracking requests to resolution.
• Coordinate preventative maintenance schedules and reactive repairs with contractors and in-house teams.
• Arrange and oversee contractor access, permits, and site inductions.
• Monitor and maintain facilities management systems and logs, including asset registers, maintenance records, and service contracts.
• Ensure compliance with health, safety, and statutory requirements; support audits and remedial actions.
• Support space management, furniture moves, and room set-ups for events and meetings.
• Procure facilities supplies and manage supplier relationships to ensure value and service delivery.
• Produce regular reports on helpdesk activity, maintenance spend, and performance against SLAs.
• Act as a point of contact for building users, escalating complex issues to the Facilities Manager.
• Support emergency procedures, including building evacuations and contractor incident reporting

Skills

Facilities Helpdesk

PPM Systems

Facilities Software

Procurement

Reporting

Contract Management

Stakeholder Management

Tools

Facilities management software

Job description

About the Role

We are recruiting for a full time permanent Facilities Coordinator to contribute to maintaining a safe, efficient, and welcoming environment for colleagues and visitors. The role is fully onsite and the hours are Monday - Friday 8.30am - 4.30pm The role combines administrative support, helpdesk management, contractor liaison, and facilities systems oversight. You will work within a fast-paced, collaborative operations team and ensure that maintenance, compliance, and day-to-day facilities tasks are completed. You will support the smooth delivery of events and core services across the site while maintaining high standards of health and safety and stakeholder communication.

Key Responsibilities

• Manage the facilities helpdesk, logging, prioritising, and tracking requests to resolution
• Coordinate preventative maintenance schedules and reactive repairs with contractors and in-house teams
• Arrange and oversee contractor access, permits, and site inductions
• Monitor and maintain facilities management systems and logs, including asset registers, maintenance records, and service contracts
• Ensure compliance with health, safety, and statutory requirements; support audits and remedial actions
• Support space management, furniture moves, and room set-ups for events and meetings
• Procure facilities supplies and manage supplier relationships to ensure value and service delivery
• Produce regular reports on helpdesk activity, maintenance spend, and performance against SLAs
• Act as a point of contact for building users, escalating complex issues to the Facilities Manager
• Support emergency procedures, including building evacuations and contractor incident reporting

Experience Requirements

• Proven experience in a facilities, estates, or operations coordinator role in a public-facing or event environment
• PPM systems experience essential
• Experience managing helpdesk systems and facilities management software
• Strong administrative experience, including reporting, procurement, and contract management
• Ability to prioritize under pressure and manage multiple stakeholders in a dynamic setting

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.