Facilities Coordinator

Confidential; Basildon; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

New Basildon offices

Friendly and supportive team

Career development opportunities

Varied planned and reactivemaintenance

Job summary

Confidential Basildon-based facilities maintenance team is seeking an experienced Facilities Maintenance Scheduler / Coordinator to manage day-to-day maintenance across client portfolios, coordinating engineers and keeping commercial properties running smoothly.

You will open, book and close jobs through client portals and CAFM systems, update clients on progress and help deliver a high standard of service to your commercial clients.

Qualifications

• Experience in commercial property maintenance or building services.
• Ability to manage multiple maintenance tasks across client portfolios.
• Comfort working with clients and engineers in a busy environment.

Responsibilities

• Manage planned and reactive maintenance across commercial properties.
• Coordinate engineers, contractors and appointments.
• Open, book and close jobs via client portals and CAFM systems.
• Update clients and keep them informed of progress.
• Support the Helpdesk Manager and wider team.

Skills

Coordinating maintenance

Scheduling

CAFM systems

Client coordination

Tools

CAFM software

Client portals

Job description

FACILITIES MAINTENANCE SCHEDULER / COORDINATOR

£32,000 - £34,000 Basildon New Offices

Experienced in commercial property maintenance and looking for your next step?

A fantastic opportunity has arisen to join a growing facilities maintenance company based in Basildon, working with a team that manages planned and reactive maintenance for a portfolio of long-standing commercial clients and properties.

Following further contract wins and continued growth, they have moved into new offices and are now looking to add an experienced Facilities Maintenance Scheduler / Coordinator to the team.

This is a great opportunity for someone who understands the world of commercial buildings and facilities maintenance and enjoys managing client requirements, coordinating engineers and keeping a portfolio of properties running smoothly.

THE ROLE

Working closely with the Helpdesk Manager, you'll take responsibility for the day-to-day maintenance requirements across your client account or portfolio.

You'll be involved in making sure jobs are managed correctly from start to finish, with a strong focus on delivering a great service to your commercial clients.

Your responsibilities will include:

• Managing planned and reactive maintenance across a portfolio of commercial properties
• Coordinating engineers, contractors and appointments
• Opening, booking and closing jobs through client portals and CAFM/job management systems
• Managing outstanding and ongoing maintenance jobs
• Updating clients and keeping them informed of progress
• Arranging further works and following jobs through to completion
• Liaising with engineers, contractors, suppliers and client contacts
• Ensuring all job information and processes are kept accurate and up to date
• Building strong working relationships with your clients and understanding their individual requirements
• Supporting the Helpdesk Manager and wider team with the smooth running of the account

ABOUT YOU

We're looking for someone who has previous experience within commercial facilities, property maintenance or building services.

You may currently be working as a Facilities Coordinator, Maintenance Coordinator, FM Scheduler, Helpdesk Coordinator, Property Coordinator or Account Coordinator and be ready to take the next step.

You'll ideally have experience of:

• Working with commercial properties and buildings
• Managing maintenance requirements for commercial clients
• Coordinating engineers or contractors across multiple sites
• Managing a client account or portfolio of properties
• Using client portals, CAFM or job management systems
• Managing multiple jobs and priorities in a busy environment

Commercial experience is important for this role, so candidates coming purely from a residential property or domestic maintenance background are unlikely to be suitable.

We're looking for someone organised, confident dealing with clients and engineers, and who enjoys working as part of a busy, lively team.

WHAT'S ON OFFER?

£32,000 - £34,000 salary

Basildon - new offices

Growing facilities maintenance company

Friendly and supportive team

Opportunity to develop your career

Commercial client and property portfolio

Varied planned and reactive maintenance role

If you have experience coordinating maintenance across commercial buildings or property portfolios and are looking for a role where you can really take ownership of your clients, I'd love to hear from you.