Facilities Maintenance Account Manager

HR GO Recruitment; Bishop's Stortford; On-site; GBP 35,000 - 45,000; Full time

Job summary

HR GO Recruitment is seeking a confident Facilities Maintenance Account Manager to own key client relationships and drive growth across a commercial maintenance portfolio from office-based roles in Bishop’s Stortford, with occasional client site visits. The role requires strong pricing skills, excellent communication and a proactive approach to delivering service excellence.

You will coordinate with operational teams to price work accurately, manage quotations and ensure high standards of client

Qualifications

• Experience in facilities management and commercial maintenance.
• Strong estimating and pricing ability with commercial awareness.
• Excellent relationship management, communication and negotiation skills.
• Highly organised with a proactive, solutions-focused approach.
• Willing to work office-based with occasional site visits.

Responsibilities

• Produce accurate pricing, estimates and quotations for new work opportunities and contract variations.
• Develop and maintain strong client relationships, acting as a trusted day-to-day contact.
• Identify opportunities to grow accounts (additional services, reactive works, PPM enhancements).
• Liaise with internal teams and subcontractors to ensure smooth job delivery and client satisfaction.
• Support service performance through clear communication, issue resolution and proactive account management.
• Maintain accurate records and commercial information to support reporting and decision-making.

Skills

Facilities management

Estimating & pricing

Relationship management

Organisation & efficiency

Site visits

Job description

Facilities Maintenance Account Manager

Location: Office-based in Bishop's Stortford (with occasional client site visits)

Salary Guide: £35,000-£45,000 per annum (DOE)

Permanent Vacancy

We are looking for a confident, commercially minded Facilities Maintenance Account Manager to take ownership of key client relationships and support growth across a commercial maintenance portfolio. This is a client-facing role suited to someone who understands facilities management delivery and can price work accurately while keeping service standards high.

The Role

You’ll act as the main point of contact for assigned accounts-building trust with clients, coordinating works with operational teams, and ensuring quotations and estimates are produced efficiently and accurately.

Key Responsibilities

• Produce accurate pricing, estimates and quotations for new work opportunities and contract variations
• Develop and maintain strong client relationships, acting as a trusted day-to-day contact
• Identify opportunities to grow accounts (additional services, reactive works, PPM enhancements)
• Liaise with internal teams and subcontractors to ensure smooth job delivery and client satisfaction
• Support service performance through clear communication, issue resolution and proactive account management
• Maintain accurate records and commercial information to support reporting and decision-making

What We’re Looking For

• Proven experience in Facilities Management and commercial maintenance (client-side or service provider)
• Strong estimating/pricing ability and commercial awareness
• Excellent relationship management, communication and negotiation skills
• Highly organised with a proactive, solutions-focused approach
• Comfortable working office-based and visiting sites when required

You must have current UK right to work to be considered.

HRGO is an equal opportunities employer