Contract Manager

CBRE, Inc.; Leeds; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

CBRE Global Workplace Solutions is seeking a Contract Manager to oversee contract performance across sites in Yorkshire. You will lead Engineering and Operational teams, ensure SLA compliance, and manage client relations while driving revenue and cost efficiency.

The role emphasizes proactive improvement, safety, and CBRE procedures, with a focus on delivering high-quality facilities management services in a demanding environment.

Qualifications

• Hard services FM experience with self-delivery and subcontractors.
• Strong leadership, coaching, and team development abilities.
• Excellent written and verbal communication; solid H&S knowledge.
• Proficient in MS Office and well-organised with good planning.
• Ability to prioritise and deliver under deadlines.

Responsibilities

• Oversee contract performance, SLAs, compliance, and operations.
• Lead and develop Engineering and Operations teams.
• Manage client and stakeholder relations, reporting and issue resolution.
• Control financial plans focusing on revenue, profit and cost reduction.
• Identify improvements, ensure statutory and contractual commitments, and maintain safety.

Skills

Facilities management experience

Leadership & team management

Communication & H&S

Technical proficiency

Performance under pressure

Tools

Microsoft Office Suite

Job description

Join the CBRE Global Workplace Solutions team as a Contract Manager!

Are you a skilled facilities management professional looking for a new opportunity?

CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for a Contract Manager to join our team covering sites across Yorkshire.

What You’ll Do:

• Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.
• Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence to CBRE procedures.
• Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and CBRE management, including reporting and issue resolution.
• Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.
• Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.
• Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.

What We’re Looking For:

• Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management.
• Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team.
• Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred).
• Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills.
• Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines.

Why CBRE GWS?

• Join a leading global company and expand your horizons.
• Enjoy ample opportunities for skill development and professional advancement.
• Contribute to a safe, inclusive, and positive work environment.