Facilities Compliance & Documentation Coordinator

ISS UK Limited; Coleshill Heath; On-site; GBP 30,000 - 38,000; Full time

Job summary

ISS UK Limited is seeking a Technical Assurance Coordinator to support operational delivery on a fixed-term 12-month contract in Coleshill Heath, England. You will ensure technical accuracy by reviewing documentation and maintaining quality control across Reactive, PPM and Remedial work streams.

You will act as a bridge between compliance teams and field delivery, maintaining records, monitoring activity, and producing reports to drive performance improvement and service excellence.

Qualifications

• Strong attention to detail with the ability to review large volumes of documentation.
• Reliable and organised, able to work accurately in a fast-paced environment.
• Quick learner who can adopt new processes and systems efficiently.
• Team player capable of working within a large, growing team.
• IT literate with experience using systems and digital tools.
• Experience with ticketing systems or similar is advantageous.

Responsibilities

• Monitor compliance documentation, recording compliance levels and gaps.
• Review documents to ensure technical accuracy and quality across delivery streams.
• Identify remedial actions to retain compliant status across equipment and estate.
• Track and assign remedial activities with progress monitoring.
• Ensure work orders have relevant paperwork uploaded within SLAs.
• Liaise between compliance analysts and field engineering teams.
• Maintain comprehensive records of activities and communications.
• Produce periodic and ad hoc reports to support performance monitoring.

Skills

Attention to detail

Organised

Reliable

Team player

IT literate

Ticketing systems experience

Office-based experience desirable

Job description

ISS UK Limited is seeking a Technical Assurance Coordinator to support operational delivery on a fixed-term 12-month contract in Coleshill Heath, England. You will ensure technical accuracy by reviewing documentation and maintaining quality control across Reactive, PPM and Remedial work streams.

You will act as a bridge between compliance teams and field delivery, maintaining records, monitoring activity, and producing reports to drive performance improvement and service excellence.