Facilities & Compliance Coordinator

VOYAGE CARE; Lichfield; On-site; GBP 28,000 - 36,000; Full time

Job summary

VOYAGE CARE is seeking a proactive Facilities & Compliance Coordinator in Lichfield to keep UK-wide services safe, compliant, and operating smoothly. You’ll support reactive and statutory maintenance, work with Operations, Finance, Property Managers and Maintenance teams, and ensure documentation is accessible.

Ideal candidates have 2+ years in FM or compliance admin, solid CAFM experience, advanced MS Office skills, and strong communication.

Qualifications

• 2+ years' experience in a Facilities Management or compliance-focused admin role.
• Confident user of CAFM or property management systems.
• Strong MS Word, Excel and Outlook skills (advanced level).
• Excellent communication skills and the ability to work with stakeholders at all levels.
• Highly organised with strong attention to detail and accuracy.
• A proactive, solutions-focused approach and ability to manage competing priorities.
• Resilient, self-motivated and able to work independently as well as part of a wider team.
• Role offers opportunity to develop FM, compliance, analytical and reporting skills.
• Varied workload with no two days the same.

Responsibilities

• Managing and maintaining accurate statutory and compliance records across multiple sites.
• Logging, allocating and tracking work orders using our CAFM system.
• Liaising with maintenance operatives and external contractors, chasing quotes and progress updates.
• Monitoring SLAs and escalating where service levels fall below expectations.
• Ensuring all compliance certificates and documentation are stored correctly and accessible.
• Producing reports, data insights and presentations for the management team.
• Supporting with training records and occasional front-desk cover at Group Support.

Skills

Facilities management

Compliance administration

CAFM systems

MS Word

MS Excel

MS Outlook

Communication

Multi-site coordination

Organisational skills

Tools

CAFM software

Job description

Full Time | 37.5 hours | Group Support - Lichfield

Do you have strong organisational skills, great attention to detail and experience in facilities or compliance administration? We're looking for a proactive Facilities & Compliance Coordinator to help keep our UK-wide services safe, compliant and operating smoothly. In this varied, fast-paced role, you'll provide first-line support for reactive, planned and statutory maintenance activity across our estate. You'll work closely with Operations, Finance, Property Managers and Maintenance teams to ensure that our services meet all compliance, safety and quality requirements.,

• Managing and maintaining accurate statutory and compliance records across multiple sites
• Logging, allocating and tracking work orders using our CAFM system
• Liaising with maintenance operatives and external contractors, chasing quotes and progress updates
• Monitoring SLAs and escalating where service levels fall below expectations
• Ensuring all compliance certificates and documentation are stored correctly and accessible to Service Managers
• Producing reports, data insights and presentations for the management team
• Supporting with training records and occasional front-desk cover at Group Support
• 2+ years' experience in a Facilities Management or compliance-focused admin role, ideally supporting a multi-site operation
• Confident user of CAFM or property management systems
• Strong MS Word, Excel and Outlook skills (advanced level)
• Excellent communication skills and the ability to work with stakeholders at all levels
• Highly organised with strong attention to detail and accuracy
• A proactive, solutions-focused approach and ability to manage competing priorities
• Resilient, self-motivated and able to work independently as well as part of a wider team, A collaborative, supportive Facilities & Compliance team
• A role with genuine purpose - ensuring safe, high-quality environments for the people we support
• Opportunities to develop FM, compliance, analytical and reporting skills
• A varied workload where no two days are the same

If you're an organised, detail-focused facilities professional looking for your next challenge, we'd love to hear from you.