Facilities Co-Ordinator

TN United Kingdom; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

An established industry player in facilities management is seeking a proactive individual to support the Facilities Manager. This role involves managing service deliverables across key locations, ensuring compliance, and providing administrative support. The ideal candidate will possess strong organizational and customer service skills, a solid command of English, and a willingness to travel. Join a forward-thinking company that values innovation and collaboration, making a significant impact on workplace experiences and efficiency.

Benefits

25 Days Holiday + BH

Company Pension

Company Sick Pay

Flex Benefits (EMCOR UK discount scheme)

Qualifications

• Strong command of written and spoken English.
• Knowledge of operational procedures like supplier control and procurement.

Responsibilities

• Manage helpdesk tasks and ensure SLA achievement.
• Oversee daily operations of soft services and reception duties.
• Assist FM with finance processes and maintain stock levels.

Skills

Administrative Skills

Customer Service

Health & Safety Knowledge

IT Skills (Office 365)

Organizational Skills

Line Management

Communication Skills

Job description

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Location: Farnborough, GU14 postcode, with some travel to sites in London when required.

Salary: Up to £30,000 per annum DOE

Working hours: 40 hours per week, 0800-1700, Monday to Friday

Benefits: 25 Days Holiday + BH, Company Pension, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme)

Role overview:

To support the Facilities Manager in ensuring compliance with the agreement between EMCOR UK and the client.

Manage the service deliverables for all soft services to promote teamwork and a culture of continuous improvement across 2 key locations, supporting the wider portfolio in the London region.

Provide administrative support to ensure efficient workflow.

What you’ll do:

• Proactively manage helpdesk tasks and ensure SLA achievement.
• Adhere to all EHS and client processes in a multi-use environment.
• Manage all soft services daily operations.
• Oversee and cover reception duties when required.
• Perform administrative duties, including KPI auditing, recording quotations, and minutes of meetings.
• Assist the FM with finance processes, quotations, and budget records.
• Ensure soft services & M&E log book processes are followed.
• Support the M&E Supervisor in maintaining the CAFM System and Asset Management database.
• Maintain stock levels of PPE, stationery, and equipment.
• Handle all administrative requirements for the FM team.

Who you’ll be:

• Full driving license.
• Strong command of written and spoken English.
• Knowledge of operational procedures like supplier control, procurement, Health & Safety (IOSH Managing Safely & SIA license preferred but not essential).
• Line management/supervision experience.
• Well-organized with the ability to prioritize workloads.
• Previous front-facing customer service experience.
• Sound administrative skills.
• Excellent IT skills, including Office 365.
• Willingness to travel as required.

About EMCOR UK:

We revolutionize facilities management by combining engineering heritage and innovation. We prioritize people, collaborating with customers to meet their needs and create a better world at work. Our platform, "One Data World," uses data-driven insights to improve workplace experiences, optimize efficiency, and minimize environmental impact. We are committed to safety, compliance, and fostering a diverse, inclusive workforce that values every individual. Join us in building a better world at work.