Facilities & AV Technician for Immersive Attractions

Dungeons Limited; Easter Howgate; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

28 days holiday

Merlin Passes

Private pension

Staff discounts

Training & development

Inclusive work culture

Job summary

Merlin Entertainments’ Edinburgh Dungeon is seeking a proactive Building Technician to join the Technical team in Edinburgh. You’ll help maintain facilities, building services and attraction equipment to deliver a safe, world-class guest experience.

Reporting to the Technical Manager, you will conduct planned preventative maintenance, respond to reactive repairs and support AV/attraction technology. A Level 2 M&E qualification and a hands-on, safety-minded approach are essential.

Qualifications

• A Level 2 qualification (or equivalent) in a Mechanical & Electrical (M&E) related discipline.
• Experience in maintenance, building services, facilities or engineering environment.
• Experience with Planned Preventative Maintenance (PPM) and reactive maintenance.
• Audio Visual (AV) experience or exposure to technical show systems.
• Ability to work at height safely.
• Proactive problem-solving and fault-finding approach.
• Good organisational skills with ability to manage priorities.
• Positive attitude and willingness to learn new technical skills.
• Strong understanding of health and safety and safe working practices.
• Flexibility to support busy visitor attraction operations.

Responsibilities

• Complete Planned Preventative Maintenance (PPM), statutory inspections and maintenance work orders within agreed timescales.
• Respond to reactive maintenance requests, diagnose faults and carry out repairs.
• Conduct daily inspections of attraction facilities and action remedial works promptly.
• Support upkeep and longevity of attraction assets, facilities and building infrastructure.
• Maintain maintenance records and complete work orders in the system.
• Collaborate with Technical Manager and team to prioritise workloads.
• Assist with Audio Visual systems, attraction technology and 4D cinema maintenance as required.
• Ensure all work is carried out safely and in line with policies and health and safety regulations.
• Liaise with suppliers and contractors for maintenance activities and parts procurement.
• Help maintain an engaging environment for guests and colleagues.

Job description

Merlin Entertainments’ Edinburgh Dungeon is seeking a proactive Building Technician to join the Technical team in Edinburgh. You’ll help maintain facilities, building services and attraction equipment to deliver a safe, world-class guest experience.

Reporting to the Technical Manager, you will conduct planned preventative maintenance, respond to reactive repairs and support AV/attraction technology. A Level 2 M&E qualification and a hands-on, safety-minded approach are essential.