Building Technician

Merlin Entertainments; City of Edinburgh; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

28 days holiday

Merlin Annual Passes

Merlin Magic Pass

Discretionary bonus

Private pension

Staff discounts

Training and development

Join unique engineering team

Job summary

Merlin Entertainments in Edinburgh is seeking a proactive Building Technician to join our Technical team at Edinburgh Dungeon. You will help maintain building services, attraction facilities and show tech to ensure a safe, high‑quality guest experience.

Reporting to the Technical Manager, you’ll perform Planned Preventative Maintenance and reactive repairs, work at height safely, and support AV systems and show technology as part of a busy visitor attraction.

Qualifications

• A Level 2 qualification (or equivalent) in M&E-related discipline.
• Experience in maintenance, building services, facilities or engineering.
• Experience carrying out both planned preventative and reactive maintenance.
• Audio Visual (AV) experience or exposure to technical show systems.
• The ability and confidence to work at height safely.
• A proactive approach to problem-solving and fault-finding.
• Good organisational skills with the ability to manage competing priorities.
• A positive attitude and a genuine desire to learn and develop new technical skills.

Responsibilities

• Complete Planned Preventative Maintenance (PPM), statutory inspections and maintenance work orders within agreed timescales.
• Respond to reactive maintenance requests, diagnosing faults and carrying out repairs efficiently.
• Conduct daily inspections of attraction facilities and ensure any remedial works are actioned promptly.
• Support the upkeep, protection and longevity of all attraction assets, facilities and building infrastructure.
• Maintain accurate maintenance records and complete work orders through the maintenance management system.
• Work closely with the Technical Manager and wider technical team to prioritise workloads and support operational needs.
• Assist with Audio Visual systems, attraction technology and 4D cinema maintenance when required.
• Ensure all work is completed safely, effectively and in accordance with company policies and statutory requirements.
• Liaise with suppliers and contractors to support maintenance activities and parts procurement.
• Contribute to maintaining an attractive, safe and engaging environment for guests and colleagues.

Skills

Maintenance experience

Health & safety awareness

Proactive problem solving

Organisational skills

Ability to work at height

Team collaboration

Audio Visual systems

Education

Level 2 qualification in Mechanical & Electrical (M&E)

Tools

Maintenance management system

AV equipment

Job description

We have a new opportunity for a proactive and hands‑on Building Technician to join our Technical team at Edinburgh Dungeon.

At The Edinburgh Dungeon, we're passionate about delivering unforgettable and immersive experiences to our guests through a unique combination of storytelling, special effects, live actors and show technology.

Reporting to the Technical Manager, as the Building Technician you'll play a key role in ensuring our facilities, building services and attraction equipment are maintained to the highest standards, helping to provide a safe, efficient and world‑class experience for every guest.

Through planned preventative maintenance and reactive repairs, you'll help minimise downtime, maintain operational performance and ensure compliance with all health and safety regulations and safe systems of work.

Responsibilities

• Complete Planned Preventative Maintenance (PPM), statutory inspections and maintenance work orders within agreed timescales.
• Respond to reactive maintenance requests, diagnosing faults and carrying out repairs efficiently.
• Conduct daily inspections of attraction facilities and ensure any remedial works are actioned promptly.
• Support the upkeep, protection and longevity of all attraction assets, facilities and building infrastructure.
• Maintain accurate maintenance records and complete work orders through the maintenance management system.
• Work closely with the Technical Manager and wider technical team to prioritise workloads and support operational needs.
• Assist with Audio Visual systems, attraction technology and 4D cinema maintenance when required.
• Ensure all work is completed safely, effectively and in accordance with company policies and statutory requirements.
• Liaise with suppliers and contractors to support maintenance activities and parts procurement.
• Contribute to maintaining an attractive, safe and engaging environment for guests and colleagues.

Qualifications & Experience

• A Level 2 qualification (or equivalent) in a Mechanical & Electrical (M&E) related discipline.
• Previous experience within a maintenance, building services, facilities or engineering environment.
• Experience carrying out both planned preventative and reactive maintenance activities.
• Audio Visual (AV) experience or exposure to technical show systems.
• The ability and confidence to work at height safely.
• A proactive approach to problem‑solving and fault‑finding.
• Good organisational skills with the ability to manage competing priorities.
• A positive attitude and a genuine desire to learn and develop new technical skills.
• A strong understanding of health and safety and safe working practices.
• The flexibility to support the operational needs of a busy visitor attraction.

If you're a practical, technically minded maintenance professional who's keen to learn, develop and help create unforgettable guest experiences, we'd love to hear from you.

Benefits

• 28 days holiday (including bank holidays) with ability to buy more
• ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year’s service
• Discretionary Company bonus
• Private pension scheme
• 40% discount online off LEGO
• 25% discount in our on‑site retail shops and restaurants
• Ongoing training and development opportunities
• Join one of the most unique engineering teams in the country
• Plus, many more…

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender,disabilityor sexual orientation. Although we understand thatwe'llalways be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

Applicants must have eligibility to work in the UK, as we are unable to provide sponsorship for this position.

Pay Range

Competitive