Attractions Building Technician & AV Specialist

Merlin Entertainments; City of Edinburgh; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

28 days holiday

Merlin Annual Passes

Merlin Magic Pass

Discretionary bonus

Private pension

Staff discounts

Training and development

Join unique engineering team

Job summary

Merlin Entertainments in Edinburgh is seeking a proactive Building Technician to join our Technical team at Edinburgh Dungeon. You will help maintain building services, attraction facilities and show tech to ensure a safe, high‑quality guest experience.

Reporting to the Technical Manager, you’ll perform Planned Preventative Maintenance and reactive repairs, work at height safely, and support AV systems and show technology as part of a busy visitor attraction.

Qualifications

• A Level 2 qualification (or equivalent) in M&E-related discipline.
• Experience in maintenance, building services, facilities or engineering.
• Experience carrying out both planned preventative and reactive maintenance.
• Audio Visual (AV) experience or exposure to technical show systems.
• The ability and confidence to work at height safely.
• A proactive approach to problem-solving and fault-finding.
• Good organisational skills with the ability to manage competing priorities.
• A positive attitude and a genuine desire to learn and develop new technical skills.

Responsibilities

• Complete Planned Preventative Maintenance (PPM), statutory inspections and maintenance work orders within agreed timescales.
• Respond to reactive maintenance requests, diagnosing faults and carrying out repairs efficiently.
• Conduct daily inspections of attraction facilities and ensure any remedial works are actioned promptly.
• Support the upkeep, protection and longevity of all attraction assets, facilities and building infrastructure.
• Maintain accurate maintenance records and complete work orders through the maintenance management system.
• Work closely with the Technical Manager and wider technical team to prioritise workloads and support operational needs.
• Assist with Audio Visual systems, attraction technology and 4D cinema maintenance when required.
• Ensure all work is completed safely, effectively and in accordance with company policies and statutory requirements.
• Liaise with suppliers and contractors to support maintenance activities and parts procurement.
• Contribute to maintaining an attractive, safe and engaging environment for guests and colleagues.

Skills

Maintenance experience

Health & safety awareness

Proactive problem solving

Organisational skills

Ability to work at height

Team collaboration

Audio Visual systems

Education

Level 2 qualification in Mechanical & Electrical (M&E)

Tools

Maintenance management system

AV equipment

Job description

Merlin Entertainments in Edinburgh is seeking a proactive Building Technician to join our Technical team at Edinburgh Dungeon. You will help maintain building services, attraction facilities and show tech to ensure a safe, high‑quality guest experience.

Reporting to the Technical Manager, you’ll perform Planned Preventative Maintenance and reactive repairs, work at height safely, and support AV systems and show technology as part of a busy visitor attraction.