Building Technician

Merlin Entertainments; City Of London; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Discretionary bonus

Private pension

LEGO discount 40%

Retail discount 25%

Training & development

Engineering team

Job summary

Merlin Entertainments is seeking a Building Technician to manage planned preventive maintenance and respond to reactive maintenance requests. You will diagnose faults, carry out repairs, and perform daily inspections of attraction facilities to ensure safety and uptime.

Reporting to the Technical Manager, you’ll maintain records in the CMMS, liaise with suppliers, and assist with AV systems and 4D cinema maintenance as needed. The role supports a safe, engaging guest experience across venues.

Qualifications

• Experience in planned preventative maintenance.
• Ability to diagnose faults and repair.
• Experience with building infrastructure and facilities.
• Accurate record-keeping of maintenance activities.
• Strong health and safety compliance.

Responsibilities

• Provide complete planned preventative maintenance and address statutory inspections.
• Respond to reactive maintenance requests and diagnose faults to perform repairs.
• Carry out daily inspections of attraction facilities and ensure remedial work is completed promptly.
• Maintain accurate records and close work orders in the maintenance system.
• Support AV systems, attraction technology and 4D cinema maintenance when required.

Skills

Fault diagnosis

Maintenance planning

Facilities inspections

Record keeping

Supplier liaison

Tools

CMMS

AV systems

Job description

Complete Planned Preventative Maintenance (PPM), statutory inspections and maintenance work orders within agreed timescales.
Respond to reactive maintenance requests, diagnosing faults and carrying out repairs efficiently.
Conduct daily inspections of attraction facilities and ensure any remedial works are actioned promptly.
Support the upkeep, protection and longevity of all attraction assets, facilities and building infrastructure.
Maintain accurate maintenance records and complete work orders through the maintenance management system.
Work closely with the Technical Manager and wider technical team to prioritise workloads and support operational needs.
Assist with Audio Visual systems, attraction technology and 4D cinema maintenance when required.
Ensure all work is completed safely, effectively and in accordance with company policies and statutory requirements.
Liaise with suppliers and contractors to support maintenance activities and parts procurement.
Contribute to maintaining an attractive, safe and engaging environment for guests and colleagues.
At The Edinburgh Dungeon, we're passionate about delivering unforgettable and immersive experiences to our guests through a unique combination of storytelling, special effects, live actors and show technology.
Reporting to the Technical Manager, as the Building Technician you'll play a key role in ensuring our facilities, building services and attraction equipment are maintained to the highest standards, helping to provide a safe, efficient and world-class experience for every guest.
Through planned preventative maintenance and reactive repairs, you'll help minimise downtime, maintain operational performance and ensure compliance with all health and safety regulations and safe systems of work.
'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year's service
Discretionary Company bonus
Private pension scheme
40% discount online off LEGO
25% discount in our on-site retail shops and restaurants
Ongoing training and development opportunities
Join one of the most unique engineering teams in the country
Plus, many more...
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