Building Technician

The Dungeons; Easter Howgate; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

28 days holiday

Merlin Passes

Private pension

Staff discounts

Training & development

Inclusive work culture

Job summary

Merlin Entertainments’ Edinburgh Dungeon is seeking a proactive Building Technician to join the Technical team in Edinburgh. You’ll help maintain facilities, building services and attraction equipment to deliver a safe, world-class guest experience.

Reporting to the Technical Manager, you will conduct planned preventative maintenance, respond to reactive repairs and support AV/attraction technology. A Level 2 M&E qualification and a hands-on, safety-minded approach are essential.

Qualifications

• A Level 2 qualification (or equivalent) in a Mechanical & Electrical (M&E) related discipline.
• Experience in maintenance, building services, facilities or engineering environment.
• Experience with Planned Preventative Maintenance (PPM) and reactive maintenance.
• Audio Visual (AV) experience or exposure to technical show systems.
• Ability to work at height safely.
• Proactive problem-solving and fault-finding approach.
• Good organisational skills with ability to manage priorities.
• Positive attitude and willingness to learn new technical skills.
• Strong understanding of health and safety and safe working practices.
• Flexibility to support busy visitor attraction operations.

Responsibilities

• Complete Planned Preventative Maintenance (PPM), statutory inspections and maintenance work orders within agreed timescales.
• Respond to reactive maintenance requests, diagnose faults and carry out repairs.
• Conduct daily inspections of attraction facilities and action remedial works promptly.
• Support upkeep and longevity of attraction assets, facilities and building infrastructure.
• Maintain maintenance records and complete work orders in the system.
• Collaborate with Technical Manager and team to prioritise workloads.
• Assist with Audio Visual systems, attraction technology and 4D cinema maintenance as required.
• Ensure all work is carried out safely and in line with policies and health and safety regulations.
• Liaise with suppliers and contractors for maintenance activities and parts procurement.
• Help maintain an engaging environment for guests and colleagues.

Job description

What you'll bring to the team

We have a new opportunity for a proactive and hands-onBuilding Technician to join our Technical team at Edinburgh Dungeon.

At The Edinburgh Dungeon, we're passionate about delivering unforgettable and immersive experiences to our guests through a unique combination of storytelling, special effects, live actors and show technology.

Reporting to the Technical Manager, as the Building Technician you'll play a key role in ensuring our facilities, building services and attraction equipment are maintained to the highest standards, helping to provide a safe, efficient and world‑class experience for every guest.

Through planned preventative maintenance and reactive repairs, you'll help minimise downtime, maintain operational performance and ensure compliance with all health and safety regulations and safe systems of work.

Responsibilities

As a Building Technician, you'll:

• Complete Planned Preventative Maintenance (PPM), statutory inspections and maintenance work orders within agreed timescales.
• Respond to reactive maintenance requests, diagnosing faults and carrying out repairs efficiently.
• Conduct daily inspections of attraction facilities and ensure any remedial works are actioned promptly.
• Support the upkeep, protection and longevity of all attraction assets, facilities and building infrastructure.
• Maintain accurate maintenance records and complete work orders through the maintenance management system.
• Work closely with the Technical Manager and wider technical team to prioritise workloads and support operational needs.
• Assist with Audio Visual systems, attraction technology and 4D cinema maintenance when required.
• Ensure all work is completed safely, effectively and in accordance with company policies and statutory requirements.
• Liaise with suppliers and contractors to support maintenance activities and parts procurement.
• Contribute to maintaining an attractive, safe and engaging environment for guests and colleagues.

Qualifications & Experience

We're looking for someone with:

• A Level 2 qualification (or equivalent) in a Mechanical & Electrical (M&E) related discipline.
• Previous experience within a maintenance, building services, facilities or engineering environment.
• Experience carrying out both planned preventative and reactive maintenance activities.
• Audio Visual (AV) experience or exposure to technical show systems.
• The ability and confidence to work at height safely.
• A proactive approach to problem‑solving and fault‑finding.
• Good organisational skills with the ability to manage competing priorities.
• A positive attitude and a genuine desire to learn and develop new technical skills.
• A strong understanding of health and safety and safe working practices.
• The flexibility to support the operational needs of a busy visitor attraction.

If you're a practical, technically minded maintenance professional who's keen to learn, develop and help create unforgettable guest experiences, we'd love to hear from you.

Benefits

• 28 days holiday (including bank holidays) with ability to buy more
• ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year's service
• Discretionary Company bonus
• Private pension scheme
• 40% discount online off LEGO
• 25% discount in our on‑site retail shops and restaurants
• Ongoing training and development opportunities
• Join one of the most unique engineering teams in the country
• Plus, many more…

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender,disabilityor sexual orientation. Although we understand thatwe'llalways be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

Applicants must have eligibility to work in the UK, as we are unable to provide sponsorship for this position.

Pay Range

Competitive