Client-Facing Facilities Assistant: 5-Star Service

Anabas (UK 2) Ltd; Greater London; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Lunch voucher

33 days holiday

Employee Assistance Programme

Recognition and Reward scheme

Life Insurance 1 x annual salary

Aviva Digital GP service

Cycle 2 Work scheme

Recommend a friend scheme

Company events

Training & development opportunity

Job summary

Anabas (UK 2) Ltd is seeking an experienced Facilities Assistant in London to deliver exceptional client experiences on site at a prestigious location. The role is client-facing, requiring professionalism, flexibility, ownership and responsibility for meeting the client’s needs.

You will handle facilities administration, front-of-house duties, meeting room and catering management, and work with on-site teams to meet performance targets while ensuring safe delivery of services.

Qualifications

• Front of house duties and high standard guest service.
• Facilities administration and coordinating daily tasks.
• Managing meeting room and catering requirements.
• Delivering a 5-star client experience on site.

Responsibilities

• Facilities administration
• Supporting front of house duties and ensuring guests receive 5-star service
• Co-ordinating day-to-day facilities tasks as directed by the Facilities Manager
• Meeting room and catering management
• Identifying areas for improvement and implementing change
• Ensuring customer service is at the heart of FM service delivery
• Working with on-site teams to meet performance targets and maintain safety
• Support regulatory compliance and completion of PPM works on site
• Handle reactive situations and manage incident reports as needed

Skills

Front of house

Facilities administration

Meeting room management

Customer service

Job description

Anabas (UK 2) Ltd is seeking an experienced Facilities Assistant in London to deliver exceptional client experiences on site at a prestigious location. The role is client-facing, requiring professionalism, flexibility, ownership and responsibility for meeting the client’s needs.

You will handle facilities administration, front-of-house duties, meeting room and catering management, and work with on-site teams to meet performance targets while ensuring safe delivery of services.