Facilities Assistant (Temporary Contract)

Search Consultancy; Basingstoke; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Immediates start

Competitive pay

37.5 hours per week

Job summary

Search Consultancy is seeking a proactive Facilities Assistant for a temporary 17-week contract in Basingstoke. The role includes front-of-house duties, meeting room management, mailroom support, and general office administration. You'll support visitors, employees, and contractors while helping maintain a high-quality workplace.

The position offers 37.5 hours per week at £15.50 per hour, with an immediate start for the right candidate in a modern corporate office environment.

Qualifications

• Good IT skills with Microsoft Office applications.
• Excellent customer service and a professional manner.
• Strong verbal and written communication skills.
• Excellent organisational and time management abilities.
• Ability to work independently and prioritise a varied workload.
• Confidence interacting with people at all levels.

Responsibilities

• Act as the first point of contact for visitors, employees, contractors, and clients.
• Deliver a professional and friendly reception service.
• Manage visitor sign-in procedures and parking arrangements.
• Answer and direct telephone calls.
• Respond to enquiries received via shared inboxes.
• Handle day-to-day queries and provide support across the office.
• Ensure meeting rooms are maintained to a high standard.
• Manage room bookings and scheduling.
• Prepare, clear, and reset meeting spaces between appointments.
• Carry out operational checks on presentation and meeting equipment.
• Coordinate refreshments and hospitality requirements where required.
• Manage incoming and outgoing post and parcel distribution.
• Support internal mail processes and digital mail solutions.
• Provide general administrative support as required.
• Maintain accurate records and documentation.
• Monitor and replenish office supplies, stationery, and consumables.
• Keep kitchen and communal areas clean, organised, and fully stocked.
• Support access control processes, including issuing passes and managing visitor access.
• Assist with the coordination of facilities contractors and service providers.
• Report maintenance issues and follow through to resolution.
• Support the Facilities Manager with day-to-day facilities administration and workplace management activities.

Skills

Microsoft Office

Customer service

Reception experience

Communication skills

Organisational skills

Time management

Education

Business Administration qualification or similar

Job description

Facilities Assistant (Temporary Contract)

Location: Basingstoke
Job Type: Temporary Contract (17 Weeks)
Hours: 37.5 hours per week (7.5 hours per day)
Pay Rate: £15.50 per hour

Facilities Assistant

We are seeking an enthusiastic and professional Facilities Assistant to provide front-of-house and facilities support within a modern corporate office environment. This is an excellent opportunity for a customer-focused individual who enjoys working in a varied role, supporting employees, visitors, and contractors while helping to maintain a high-quality workplace experience.

The successful candidate will play a key role in ensuring the office operates efficiently and presents a welcoming, professional environment at all times.

Key Responsibilities

Front of House & Reception

• Act as the first point of contact for visitors, employees, contractors, and clients.
• Deliver a professional and friendly reception service.
• Manage visitor sign-in procedures and parking arrangements.
• Answer and direct telephone calls.
• Respond to enquiries received via shared inboxes.
• Handle day-to-day queries and provide support across the office.

Meeting Room Management

• Ensure meeting rooms are maintained to a high standard.
• Manage room bookings and scheduling.
• Prepare, clear, and reset meeting spaces between appointments.
• Carry out operational checks on presentation and meeting equipment.
• Coordinate refreshments and hospitality requirements where required.

Mailroom & Administrative Support

• Manage incoming and outgoing post and parcel distribution.
• Support internal mail processes and digital mail solutions.
• Provide general administrative support as required.
• Maintain accurate records and documentation.

Facilities & Office Support

• Monitor and replenish office supplies, stationery, and consumables.
• Keep kitchen and communal areas clean, organised, and fully stocked.
• Support access control processes, including issuing passes and managing visitor access.
• Assist with the coordination of facilities contractors and service providers.
• Report maintenance issues and follow through to resolution.
• Support the Facilities Manager with day-to-day facilities administration and workplace management activities.

About You

Essential Requirements

• Good IT skills, including a working knowledge of Microsoft Office applications.
• Excellent customer service skills and a professional manner.
• Strong verbal and written communication skills.
• Excellent organisational and time management abilities.
• Ability to work independently and prioritise a varied workload.
• Confidence interacting with people at all levels.
• Previous experience in a reception, facilities, office support, or customer service role.

Desirable Skills & Qualifications

• Experience within a corporate office environment.
• Knowledge or understanding of Facilities Management.
• Business Administration qualification or similar.
• First Aid or Fire Marshal qualification.
• Professional Facilities Management qualifications (e.g., IWFM/previously BIFM).

What We Offer

• Competitive pay rate of £15.50 per hour.
• Full-time hours
• Opportunity to gain valuable experience within a professional corporate environment.
• Supportive and collaborative workplace.
• Immediate start available for the right candidate.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.