Facilities Assistant - Reading

Morson Group; Reading; On-site; GBP 22,000 - 29,000; Full time

Job summary

Morson Group in Reading is seeking a reliable Office/Facilities Assistant to provide essential administrative and operational support in a busy office and facilities environment.

The temporary role offers opportunities to coordinate contractors, manage helpdesk operations, maintain records, and assist with CAFM systems and health and safety compliance, with potential to become permanent for the right candidate.

Qualifications

• Solid administrative experience or entry-level exposure to CAFM systems.
• Knowledge or background in helpdesk operations.
• Proficient in Microsoft Office, including Excel and Outlook.
• Strong organisational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving skills.
• Time management and prioritisation skills.
• Customer service orientation.

Responsibilities

• Support daily facilities and office management activities.
• Coordinate contractor engagement and ensure compliance with site standards.
• Operate and maintain helpdesk systems, logging and tracking maintenance requests.
• Assist with administration and use of Computer-Aided Facilities Management (CAFM) systems.
• Maintain accurate records and documentation related to facilities operations.
• Liaise with internal teams and external suppliers to ensure timely resolution of issues.
• Support health and safety compliance and site inspections as required.
• Provide general administrative support including Microsoft Office tasks.

Skills

Admin experience

CAFM systems

Helpdesk operations

Microsoft Office

Organisation

Communication

Time management

Teamwork

Customer service

Tools

CAFM software

Microsoft Office

Job description

My client is seeking a reliable and organised Office/Facilities Assistant to provide essential administrative and operational support within a busy office/ facilities environment in the Reading area.

This temporary role offers the opportunity to contribute to the smooth running of day-to-day site services, including coordinating contractors, managing helpdesk operations, maintaining accurate records, and supporting health and safety compliance.

The successful candidate will be proactive, detail-oriented, and able to communicate effectively with internal teams and external suppliers. This role requires strong organisational skills and the ability to multitask in a fast-paced setting.

There is potential for this position to become permanent for the right candidate.

The role is paying £21 per hour Umbrella or £15.91 per hour PAYE + holiday pay

Key Responsibilities

• Support daily facilities and office management activities
• Coordinate contractor engagement and ensure compliance with site standards
• Operate and maintain helpdesk systems, logging and tracking maintenance requests
• Assist with administration and use of Computer-Aided Facilities Management (CAFM) systems
• Maintain accurate records and documentation related to facilities operations
• Liaise with internal teams and external suppliers to ensure timely resolution of issues
• Support health and safety compliance and site inspections as required
• Provide general administrative support including Microsoft Office tasks

Skills

• Solid administrative experience or entry-level exposure to CAFM systems
• Knowledge or background in helpdesk operations
• Proficient in Microsoft Office, including Excel and Outlook
• Strong organisational and multitasking abilities
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Attention to detail and problem-solving skills
• Time management and prioritisation skills
• Customer service orientation

Software/Tools

• CAFM systems
• Microsoft Office Suite (Excel, Outlook, Word)