Facilties Officer

Positive Employment; England; On-site; CAD 44,000 - 63,000; Full time

Job summary

Positive Employment is seeking a Facilities Officer for a housing association client based in Kent. The role is office-based and focuses on professional, efficient facilities management to provide a safe and comfortable working environment and excellent customer service.

The contract is initially 1 month with potential extension. Duties include handling service requests, logging in the CAFM system, coordinating catering and stationery, reporting equipment faults, processing post, and supporting

Qualifications

• Experience in facilities, office support or administrative roles.
• Experience using CAFM or similar helpdesk systems is desirable.
• Strong customer service skills.
• Good organisational skills and ability to prioritise deadlines.
• Proactive, hands-on approach.

Responsibilities

• Manage all facilities service requests for the office and operational areas, including the car park.
• Log service requests in the CAFM system and ensure resolution within SLA targets.
• Assist with ordering catering and stationery supplies.
• Report faults with office machinery and equipment.
• Handle all incoming and outgoing post.
• Carry out facilities tasks as directed by the Facilities Officer and/or Facilities Manager.

Skills

Customer service

Organisation

Proactive

Time management

Tools

CAFM system

Job description

Positive Employment is currently recruiting for a Facilities Officer for our client, a housing association based in Kent.

The successful post holder will ensure the office is professionally managed and run effectively and efficiently, providing a safe and comfortable working environment for colleagues. They will support the delivery of an excellent facilities management service to meet business needs and provide outstanding customer service.

This role is a contract position with an initial contract of 1 month, with the possibility to extend. This role is fully on-site.

Duties and Responsibilities but not limited to:

• Manage all facilities service requests for the office and operational areas, including the car park
• Log service requests in the CAFM system and make sure they are resolved within SLA targets
• Assist with ordering catering and stationery supplies
• Report faults with office machinery and equipment
• Handle all incoming and outgoing post
• Carry out a range of facilities tasks as directed by the Facilities Officer and/or Facilities Manager

Personal Requirements:

• Previous experience in a facilities, office support or administrative role
• Experience of using a CAFM or similar helpdesk system would be desirable
• Strong customer service skills
• Good organisational skills, with the ability to prioritise requests and meet deadlines
• A proactive, hands-on approach

Pay:

£20.64 per hr

Working Hours:

9:00am - 17:00pm / Monday to Friday

Please note this role is within the scope of IR35, and pay will be via an umbrella company.