Facilities Assistant: Front-of-House & Compliance Support

ISS UK Limited; Shrewsbury; On-site; GBP 22,000 - 32,000; Full time

Job summary

ISS UK Limited is seeking a proactive Facilities Assistant to join the Assistant Facilities Manager and support all aspects of facilities management on site. You will help deliver day-to-day services, assist with front-of-house, safety and operational tasks to keep the site running smoothly.

The role emphasizes customer service, compliance, and teamwork, with opportunities to contribute to security, environmental and HSEQ activities, plus assist with audits and admin across various facilities

Qualifications

• Experience working with customers and soft services.
• Proficient in Microsoft Office applications and able to work across various Microsoft packages.
• Strong communication skills, with the ability to engage with colleagues and management at different levels.
• Ideally experienced in completing compliance checks and reports, although training can be provided.
• Positive attitude with a can-do mindset.
• Ability to support the delivery of low to medium-risk projects.
• Strong organisational and administrative skills.

Responsibilities

• Provide front-of-house support, welcoming visitors and directing or supporting them appropriately.
• Ensure security procedures are followed and support security-related compliance activities.
• Deliver support services including porterage, meeting room management and management of the Facilities Management mailbox.
• Conduct inductions for new starters, including Health & Safety and environmental inductions.
• Log, facilitate and oversee reactive maintenance and planned preventative maintenance (PPM) visits.
• Support environmental and HSEQ compliance standards and assist with associated activities.
• Assist with traffic management plans, fire risk assessments and water hygiene arrangements where appropriate.
• Complete and support audits, including security audits, and provide general administrative support to the team.

Skills

Customer service experience

Microsoft Office proficiency

Strong communication

Team player

Positive attitude

Tools

Microsoft Office

Job description

ISS UK Limited is seeking a proactive Facilities Assistant to join the Assistant Facilities Manager and support all aspects of facilities management on site. You will help deliver day-to-day services, assist with front-of-house, safety and operational tasks to keep the site running smoothly.

The role emphasizes customer service, compliance, and teamwork, with opportunities to contribute to security, environmental and HSEQ activities, plus assist with audits and admin across various facilities