Facilities Coordinator

CBRE Local UK; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

CBRE is recruiting a Facilities Coordinator for the London site. The role focuses on delivering all Facility Management services and ensuring operations meet SLA/KPI expectations.

You will coordinate with FM operations and security teams, monitor 3rd party contractors and support cost-control activities while maintaining safety standards and site image.

Qualifications

• Strong PC skills with MS Office proficiency.
• Self-motivated and resourceful behavior.
• Good administrative skills and attention to detail.
• Well organised with strong prioritisation and planning.
• Service-oriented attitude and proactive approach to client needs.

Responsibilities

• Deliver FM operations per SLA and KPI measurements.
• Coordinate with FM Ops and Critical Service teams to meet service levels.
• Support 3rd party maintenance activities and report findings.
• Ensure compliance with HSE requirements and policies.
• Act as part of the site Emergency team and assist in safety duties.
• Raise Purchase Orders and approve invoices in line with controls.
• Provide cover for FM team and assist in cost control duties.

Skills

MS Office

Administrative skills

Organised

Customer service

Facilities management

Stakeholder management

Job description

Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.

Job Title: Facilities Coordinator

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in London.

The successful candidate will be responsible for providing the operational delivery of all Facility Management services.

Key Tasks

• Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements
• Co-ordinate with FM Operations and Critical Service teams to deliver service level agreements
• Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising
• Comply with HSE requirements as outlined within the SLA and as instructed by the company policy
• Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities
• Report all accidents, occupational illnesses and emergencies in relevant books/documentation
• Ensure all contractors, under sphere of control, operate within appropriate SHE processes and client HSE standards
• Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements
• Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns
• Carry out Mail Room activities including receipt, sorting and distributing incoming and outgoing post to and from mail collection points, keeping post tray names up to date, ensuring areas are tidy and that uncollected post is distributed
• Check that printers and photocopiers are supplied with paper and change toner cartridges when required
• Monitor and maintain stationery levels
• Deliver goods received to correct destination/person
• Co-ordinate site waste and recycling arrangements
• Carry out statutory fire testing and associated checks
• Co-ordinate with Security and report any faults on access entry system where necessary
• Raise Purchase Orders for goods or services as required, in compliance of business controls at all times
• Approve invoices; goods received notes and statements for payment purposes
• Act as responsible person in line with DFA to carry out cost control function
• Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times
• Act as deputy in the absence of line management
• Provide and arrange cover for the FM team as defined by line management
• In addition to the tasks mentioned above, other activities and responsibilities may be individually defined

Person Specification

• Strong PC skills, MS Office
• Self-motivated and resourceful
• Good administrative skills
• Well organised and good prioritisation and planning skills
• Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner
• Service orientated attitude combined with innovative thinking
• Knowledge and awareness of the facilities management industry
• Practical experience in working with supply partners to deliver a seamless, integrated service
• Customer services experience and the ability to communicate at all levels