Facilities Assistant

Davies Group; London; On-site; GBP 28,000 - 32,000; Full time

Job summary

A prestigious law firm is seeking a Facilities Assistant to support a small team in London. The role involves a range of responsibilities including reception duties, hospitality, and administrative tasks, in a collaborative and flexible work environment that values its employees.

Benefits

Discretionary bonus scheme

Pension scheme

Life Assurance

Group Income protection

20 days annual holiday rising to 25

Flex scheme for excess hours

Flexible working with home working options

Travel and personal accident insurance

Annual season ticket loan

Enhanced maternity/paternity package

Social events

Cycle to Work scheme

Employee Assistance Programme

Qualifications

• Experience in customer service roles.
• Ability to engage with senior members.
• Team player with problem-solving skills.

Responsibilities

• Provide reception cover and manage calls.
• Set up meeting rooms and order catering.
• Report maintenance and security issues.

Skills

Customer Service

Stakeholder Engagement

Teamwork

Adaptability

Job description

My client is a well regarded, long established law firm operating in the Intellectual Property space with several offices in the UK & Europe, their main site is in London. Known as leaders in their field with a reputation for stability, a strong client base, expertise and knowledge within this niche area of law, proud to be an employer who put their employees at the heart of their business. They offer a good work-life balance, flexible working, generous benefits and a commitment to championing environmental issues, there is also fantastic culture of transparency and openness.


THE ROLE

My client is on the hunt for aFacilities Assistantwho would enjoy working as part of a small but efficient five person team. Reporting into the Head of Facilities, the role will focus on reception cover, post handling, hospitality, servicing meeting rooms, front of house cover, switchboard, travel booking and archiving.

• Answering calls coming into the switchboard
• Setting up meeting rooms for refreshments and lunches
• Order catering for meetings and events
• Look after the tea and coffee stations around the building
• Covering the reception area at certain points during the day
• Booking travel through travel agent
• Be aware of the office area, reporting any maintenance and security issues
• Providing administrative support for the team when needed

ABOUT YOU

• Someone who enjoys providing an exceptional level of customer service
• Great stakeholder engagement skills, comfortable liaising with senior members of the business
• You are a team player, being able to adapt to change and work with your team to offer solutions to problems or queries

WHY APPLY

• £28,000 – £32,000
• Discretionary bonus scheme
• Pension scheme
• Life Assurance
• Group Income protection
• 20 days annual holiday rising to 25 for each year of service
• Flex scheme in return for excess hours worked for the firm
• Flexible working around core hours with 2 days home working
• Travel and personal accident insurance for business and personal
• Annual season ticket loan
• Enhanced maternity/paternity package
• A range of social events
• Cycle to Work scheme
• Employee Assistance Programme

If you have experience in the relevent areas, we would love to have your application, please do apply