Assistant Facilities Manager

NELFT NHS Foundation Trust; Ilford; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join NELFT NHS Foundation Trust as a Facilities Management Assistant in a supportive environment committed to healthcare excellence. You will manage cleaning services while ensuring compliance with standards and contribute to the improvement of facilities management performance across multiple sites in the region.

Benefits

Flexible working opportunities

Employee assistance programme

Health and wellbeing support

Qualifications

• Experience in managing contracted services.
• Knowledge of current legislation in facilities management.

Responsibilities

• Lead the management of PLACE assessments and monitor actions.
• Assist Facilities Manager with DoH/NHSE submissions.
• Manage budgets and identify areas for cost reduction.

Skills

Communication

Budget Management

Analytical Skills

Education

Professional Facilities management degree or equivalent experience

Job description

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Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

An exciting opportunity has arisen within the Estates and Facilities Department for an enthusiastic team member for a Facilities Management Assistant. The post is suited to a motivated and experienced Domestic services worker to work at NELFT. The postholder will provide a cleaning/ house keeping service around our sites over London, Essex and Kent ensuring National cleaning standards, PLACE requirements and CQC standards are met.

Main duties of the job

· To take a lead in the management of PLACE assessments and monitor all actions as a result of these assessments.
· Assist Facilities Manager in providing information in a timely manner in respect of DoH/NHSE submissions.
· Participate in the development of new service specifications.
· Support the regular contract monitoring meetings with service providers in respect of performance, finance, health & safety etc. These should be no less than monthly in respect of the facilities services contract.
· Hold regular user group meetings with users of each service and the service providers
· Liaise with other members of the Estates team in respect of minor works and the possible implications on facilities services
· Liaise with the Infection Control Nurse and Health & Safety team
· Liaise with Head of Procurement and Contracts, and provide input regarding formal contract procedures and procurement, including PFI
· Work proactively to analyse and identify areas for improvement making recommendations as required.
· Effectively manage the budgets for the services above exercising cost control and being able to identify areas for cost reduction and improvement within delegated responsibility.
· Deputise for the Facilities Manager in their absence.

Working for our organisation

Our Values 2025 - 2030

Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT.

They are:

• We are kind.
• We are respectful.
• We work together with our communities.

These three values help us tostrive to provide the best care by the best people.

Probationary Period

This post will be subject to a probationary period.

Starting with Us

NELFT places great importance on new starters being properly welcomed into the Trust. All new starters will join the Trust on the first Monday of each month and undertake a comprehensive induction of up to two weeks, including mandatory training, systems training and the allocation of equipment. As part of the process, new starters will also have the opportunity to meet the executive team, senior managers, and attend several drop-in sessions focusing on engagement, health and wellbeing, and key processes. The induction will be held at our head office in Rainham, Essex.

High Cost Area Supplement - Outer London

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,714 to a maximum of £5,941 pro rata for part time).

Detailed job description and main responsibilities

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.

We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.

Person specification

Qualifications

• Professional Facilities services and business management knowledge degree level or equivalent experience
• Experience in managing directly contracted-out services.
• Additional management experience gained through post-graduate education or experience

Experience

• Experience of receiving and providing complex information in respect of facilities management contracts.
• Experience of supporting negotiating in respect of changes to work practices and procedures with external contractors.
• Experience of communicating with external agencies such as environmental health and internal departments such as infection control etc
• Experience of planning and delivery of Facilities Services provided and received in relation to the needs of the service and requirement from external agencies and changes in legislation
• Ability to analyse and resolve complex service and performance issues and Key Performance Indicators (KPls) with regard to delivery of Facilities services

Knowledge

• An awareness of NHS priorities.
• Specialist knowledge of facilities management including knowledge of current legislation
• Ability to manage complex contracts and analyse and interpret competing demands

We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:

• A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
• A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
• Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
• Detailed information about our wellbeing and benefits offer can be found in this link.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.