Facilities Assistant

Kingsley Napley; Greater London; Presencial; GBP 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension scheme

Life assurance

Private medical insurance

Dental insurance

Annual salary review

Promotion opportunities

Cycle to Work scheme

GymFlex discounted gym membership

Season ticket loan

Health screenings

Retail and technology vouchers

Wellbeing and therapy support

Descripción de la vacante

Kingsley Napley LLP in London is seeking a proactive Facilities Assistant to join the Building & Operations team. The role is office-based with five days on-site, full training provided, and no prior facilities experience required; a positive attitude and customer service skills are valued.

You will ensure meeting rooms and client areas are prepared to a high standard, support events, perform basic AV checks, and collaborate with IT and Hospitality to resolve issues.

Formación

• Experience in customer service or front-of-house roles.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Willingness to learn and develop in facilities & operations.

Responsabilidades

• Set up and present meeting rooms, collaboration spaces and client areas to a high standard.
• Complete daily room set-ups and resets for meetings, events and client visits.
• Inspect meeting rooms and client spaces regularly across the firm.
• Support internal and client events with room prep and set-up.
• Perform basic audio-visual checks and troubleshoot minor issues.
• Coordinate with Facilities, IT and Hospitality to resolve issues quickly.
• Assist with health and safety compliance by reporting maintenance concerns.
• Participate in floor walks and workplace checks for a professional environment.
• Receive training as a Fire Marshal, First Aider and DSE Assessor.
• Provide support across Office Services when required.

Conocimientos

Customer service

Organisational skills

Communication

Microsoft Office

Team player

Willingness to learn

Herramientas

Microsoft Outlook

Office suite

Descripción del empleo

Hours: 08:00-16:00 Monday to Friday with a degree of flexibility required.

Department: Building & Operations

Contract: Permanent

We're looking for a proactive and organised Facilities Assistant to join our friendly and collaborative Facilities Team.

This is an excellent opportunity for someone looking to start or develop a career in facilities and workplace operations within a leading law firm. Full training will be provided, so previous facilities experience is not essential. We're looking for someone with a positive attitude, strong customer service skills and a willingness to learn.

You'll play an important role in creating an exceptional workplace experience for our colleagues and clients, helping to ensure our meeting rooms, client areas and event spaces are always presented to the highest standard.

This role is fully office-based, so you'll need to be comfortable travelling into our office each working day.

What You'll Be Doing

• Ensure meeting rooms, collaboration spaces and client areas are set up and presented to a high standard
• Complete daily room set-ups and resets for meetings, events and client visits
• Conduct regular inspections of meeting rooms and client-facing spaces across the firm
• Provide support for internal and client events, including room preparation and event set-up
• Carry out routine audio-visual equipment checks and assist with basic troubleshooting
• Work closely with Facilities, IT, Hospitality and other teams to resolve issues quickly and effectively
• Support health and safety compliance by identifying and reporting maintenance and facilities issues
• Assist with floor walks and workplace checks to ensure a consistently professional environment
• Receive training as a Fire Marshal, First Aider and DSE Assessor
• Provide support across the wider Office Services function when required

You'll gain exposure to a varied role that combines facilities management, workplace operations, client service and event support.

What We're Looking For

• A positive, proactive attitude and willingness to learn
• Previous experience in a customer service, hospitality, retail, office or similar environment would be beneficial, but is not essential
• Strong organisational skills and attention to detail
• Excellent communication and interpersonal skills
• A customer-focused approach and genuine desire to help others
• Ability to work independently, prioritise tasks and remain calm under pressure
• Confidence using Microsoft Outlook and other Microsoft Office applications
• A reliable team player with a strong work ethic
• Willingness and ability to undertake manual handling and physical aspects of the role, including meeting room and event set‑ups
• Commitment to working on‑site five days per week
• An interest in building a career in facilities, workplace services or office operations

Why Join Us?

You’ll be part of a Facilities Team that is:

• Supportive, collaborative and highly valued within the firm
• Focused on creating an outstanding workplace experience
• Committed to continuous improvement and operational excellence
• Dedicated to providing exceptional service to both colleagues and clients

This is an excellent opportunity to gain hands‑on experience, develop valuable workplace skills and build a rewarding career within a professional services environment, with full training and ongoing support provided.

At Kingsley Napley, we believe in rewarding our people and supporting their wellbeing. We offer:

• Pension scheme with firm contributions
• Life assurance, permanent health insurance, private medical insurance and dental insurance
• Annual salary review, promotion opportunities and discretionary performance award
• 24/7 Employee Assistance & Therapy Programme
• 6 free therapy sessions through Self Space
• Cycle to Work scheme and office bike storage
• Season ticket loan
• Health screenings
• Retail and technology vouchers
• GymFlex discounted gym membership and wellness subsidy
• Additional holiday accrual with length of service
• Time off for good causes

Why KN?

Whilst we are very proud of the work we do, it is our people who are the key to our success. KN takes wellbeing seriously and has a range of initiatives designed to ensure our people feel supported, included and motivated at work.

We look for passionate, committed and diverse team players whose values align with ours: teamwork, respect, integrity, fairness, understanding and commitment. Kingsley Napley is proud to be an equal opportunities employer and is committed to creating an inclusive workplace where everyone can thrive.