Facilities and AV Assistant

Institute of Materials, Minerals & Mining (IOM3); London; On-site; GBP 30,000 - 35,000; Full time

Job summary

The Institute of Materials, Minerals and Mining (IOM3) is looking for a Facilities and AV Assistant to ensure smooth day-to-day operations in their London office. The role includes setting up meeting rooms, providing AV support, and managing various office tasks. With an excellent benefits package and a supportive environment, this position is ideal for proactive individuals looking to develop their careers in facilities management.

Benefits

Generous holiday (30 days + bank holiday)

Life assurance

Health benefits (flu jabs and eyecare vouchers)

Shopping and cinema discounts

Gym discounts or online classes

Qualifications

• Proactive with strong attention to detail.
• Experienced in IT and AV, particularly with hybrid meeting setups.
• Reliable, punctual, and possesses good organisational skills.

Responsibilities

• Set up meeting rooms and provide AV support.
• Support general office and facilities as required.
• Manage stock levels and order new supplies when necessary.

Skills

Attention to detail

IT and AV support

Organisational skills

Interpersonal communication

Customer service

Job description

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Direct message the job poster from Institute of Materials, Minerals & Mining (IOM3)

Director of Business Support at The Institute of Materials, Minerals and Mining (IOM3)

IOM3 is the leading membership organisation for the materials, minerals and mining sectors, currently hiring for a Facilities and AV Assistant based in the London office at Warren Street.

The role comes with an excellent benefits package including:

• Generous holiday (30 days + bank holiday)
• Life assurance
• Health benefits, including flu jabs and eyecare vouchers
• Shopping and cinema discounts
• Gym discounts or online classes

The Facilities & AV Assistant plays an integral role in ensuring smooth day-to-day operation of the building, with a particular focus on supporting meetings and events. As part of the Front of House team, the Facilities & AV Assistant will report to the Business Support Manager.

Regular hours for the Facilities & AV Assistant are 07:30-16:30, with paid overtime for evening and weekend functions.

All front of house staff is expected to have a first aid & Fire Marshal qualification, and where necessary appropriate training is provided.

Responsibilities

• Set up meeting rooms, including layout adjustments and furniture arrangement
• Provide AV support and assisting event organisers with presentations and hybrid meeting setups
• Support the distribution and clearing of lunches and refreshments
• Support general office and facilities as required, including regular walks around the building to check facilities are in good order
• Responsible for unlocking or locking the building
• Handle incoming and outgoing post and deliveries in a timely manner
• Manage stock levels and order new supplies when necessary
• Carry out minor elements of maintenance of the building and its contents, including telephones and photocopiers, coffee machines, clocks, lights, walls, doors, lift, signs, and furniture etc.
• Responsible for weekly fire alarm testing
• Provide switchboard/reception cover when required
• Complying with and support of all health and safety regulations
• Removal of rubbish and carrying out occasional light cleaning duties when needed
• Carry out any other duties as requested by senior members of the team, including assistance to other departments

The ideal candidate is:

• Proactive with strong attention to detail
• Experienced in IT and AV, particularly with hybrid meeting setups
• Reliable and punctual, and has good organisational skills
• Able to manage multiple tasks and prioritise effectively
• Flexible and adaptable to changing needs in a dynamic environment
• Good at interpersonal communication and has customer service skills

Don’t meet every requirement? Studies have shown that women, people of colour and those who are disabled (physical, invisible or neurodivergent conditions) are less likely to apply to jobs unless they meet every single qualification. IOM3 is a forward-looking, diverse and inclusive Institute, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the role description, we encourage you to apply anyway. You may just be the right candidate for this or other roles. Should you need reasonable adjustments, please do not hesitate to contact to us make suitable arrangements.

For more information or to apply please contact Collette Marriott, Director of Business Support [e-mail] by 27 June 2025.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Non-profit Organizations

Referrals increase your chances of interviewing at Institute of Materials, Minerals & Mining (IOM3) by 2x

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