5270425 – Events Planner

Carrington Blake Recruitment; London; On-site; Full time

Job summary

A leading company is seeking a full-time Events Coordinator to work in The Drum at Wembley. The role involves maximizing commercial income from hiring out event spaces and requires strong customer service, event planning skills, and the ability to manage stakeholder relationships. Candidates should be proactive, detail-oriented, and ready to handle various tasks to ensure successful event management. If you have a passion for events and excellent communication skills, apply now!

Qualifications

• Experience in event planning and management.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team.

Responsibilities

• Plan and manage events within The Drum.
• Handle customer inquiries efficiently.
• Coordinate with various internal departments.

Skills

Event Planning

Customer Service

Stakeholder Management

Teamwork

Job description

• Full time
• £27.74 an hour

Job Purpose:
To work as part of an integrated Sales & Marketing Team primarily to maximise commercial income generated from hiring out spaces in The Drum, Wembley to external clients. Assist internal council departments to plan and manage their own meetings and events within The Drum and ensure the efficient use of the spaces in the venue on a day-to-day basis.

Principal Accountabilities and Responsibilities:
1. Work closely with external clients and internal stakeholders to plan events within The Drum at Wembley.
2. Deal with customer enquiries in a prompt, polite and efficient manner, taking responsibly for the planning of events from start to finish, including ensuring contracts are signed before event delivery.
3. Assist the Sales & Marketing Manager in ensuring all necessary reports, management information, and financial transactions are presented in a timely and accurate manner.
4. Work as part of a multi-skilled Sales & Marketing team and keep up to speed with the latest standards, processes and procedures on the operations side of the business and work flexibly to provide cover during event delivery as required.
5. Develop strong working relationships with key internal departments that we are dependent on such as: Facilities Management and AV services and also develop strong working relationships with key internal customers such as the Governance team.
6. Brief the Senior Operations Supervisor on upcoming events that have been confirmed in the calendar and ensure the room booking system is regularly updated with detailed and accurate event briefs, as signed off by the client.
7. Take ownership for all events spaces and the activities within them and highlight any issues with the venue or event set up immediately.
8. Work closely with the Senior Operations Supervisor to coordinate and manage the different elements required to deliver a variety of events and meetings to the highest standard and work with the Senior Operations Supervisor to conduct risk assessments as required.
9. Provide support and cover to the Filming & Advertising Officers during busy periods.
10. Safeguarding is everyone’s responsibility and all employees are required to act in such a way that at all times safeguards the health and well-being of children and vulnerable adults.
11. Carry out duties with due regard to the Council’s Customer Care, Equal Opportunities, Information Governance, Data Protection, Health and Safety and Emergency Planning & Awareness (including to provide assistance where available) policies and procedures.
12. Undertake any other duties commensurate with the general level of responsibility of this post.

If you think this job role is for you, please send your CV to [e-mail]