Facilities Administrator

City Facilities Management; Leeds; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading company in facilities management is seeking a Facilities Administrator to support the Refrigeration team. This role involves coordinating engineer workloads, ensuring timely service delivery, and maintaining documentation. The ideal candidate will have experience in workload management and a basic understanding of refrigeration systems. Join a dynamic team and enjoy a range of benefits including generous holiday, pension plans, and health services.

Benefits

33 Days Holiday (Inc. Bank Holidays)

Private Pension

HealthShield Cashback Plan

Employee Discount Platform

Employee Value Awards

Costco Personal Membership Subscription

Mental and Physical Health Services

Electric Car Scheme

Discounted Bus Travel

Qualifications

• Experience assigning and managing workloads.
• Basic understanding of refrigeration systems.

Responsibilities

• Support the refrigeration management team in scheduling and workload management.
• Monitor service delivery and maintain accurate records.
• Act as a point of contact between engineers and helpdesk.

Skills

Workload Management

Communication

Excel

Job description

Job Title: Facilities Administrator (Refrigeration)

Location: North Yorkshire (Leeds)

Contract Type: Permanent

Working Hours: 37.5 Hours Per Week

Salary: GBP24,360 Total Salary + Overtime

We are looking for an Administrator to support our Refrigeration team, working with one of our major UK supermarket clients.

You ll assist the refrigeration management team in coordinating engineer workloads and ensuring timely service delivery. You ll also work with the helpdesk to ensure jobs are allocated to the right engineers, meeting key SLAs. Additionally, you'll maintain accurate and up-to-date documentation and systems to ensure the smooth running of the department.

Key Responsibilities:

• Support the refrigeration management team in overseeing the day-to-day scheduling and workload of refrigeration engineers.
• Ensure engineers are appropriately allocated to jobs based on skills, location, and availability.
• Monitor and maintain effective service delivery in line with business requirements.
• Act as a point of contact between engineers and the helpdesk to facilitate clear communication and job updates.
• Maintain accurate and up-to-date records in the document management system.
• Ensure that all service reports, job sheets, and compliance documents are correctly logged.
• Support the refrigeration team with general administrative tasks as required.

Qualifications / Experience:

Essential

• Experience assigning and managing workloads.
• Basic understanding of refrigeration systems to support effective job allocation and communication.

The ideal candidate:

• Ability to interpret basic engineering reports or service notes.
• Background in client-facing roles or handling service queries.
• Comfortable using Excel or other tools for reporting and data tracking

What We Offer:

At City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include:

• 33 Days Holiday (Inc. Bank Holidays)
• Private Pension
• HealthShield Cashback Plan - Reclaim part of your dental/optical costs.
• OneCity Employee Discount Platform
• Employee Value Awards up to the value of GBP250
• Access to Costco Personal Membership Subscription
• Mental and Physical Health Services (Wisdom, Thrive, SkinVision)
• Electric Car Scheme (Criteria Applies)
• First Bus Commuter Club Discounted Bus Travel