Facilities Administrator

Jones Lang LaSalle Incorporated; East Midlands; On-site; GBP 22,000 - 30,000; Full time

Job summary

Jones Lang LaSalle Incorporated seeks a meticulous Facilities Administrator to support Rolls‑Royce operations at the Raynesway site. You will manage daily tasks, assign jobs to engineers, and maintain accurate records to ensure smooth service delivery.

The role requires strong organisation, excellent communication, and proficiency with Corrigo and Office tools. You will coordinate procurement, bookings, and documentation to support on‑site facilities management and client satisfaction.

Qualifications

• Excellent organisational and detail‑oriented work style.
• Clear written and oral communication across teams and clients.
• Ability to prioritise tasks and manage time efficiently.
• Experience coordinating jobs or managing service professionals is preferred.

Responsibilities

• Input updates into data collection systems and email service professionals for calls or quotations.
• Raise PORs for materials and planned jobs to ensure resources are available.
• Create proposals on Corrigo for works over £1k with pricing details.
• Attach job reports, costs, and funding requests to Corrigo for reference.
• Address customer queries promptly by phone, email, or Corrigo.
• Follow up with service professionals to ensure timely responses and resolutions.
• Book subcontractors on job sites and update the shared calendar.
• Close Work Orders on Corrigo after completion and document accordingly.
• Organise folders on SharePoint for easy document access.
• Raise remedial actions or follow‑ups after visits to ensure satisfaction.

Skills

Organisational skills

Strong communication

Prioritisation

Customer liaison

Multitasking

Tools

Corrigo

SharePoint

MS Office

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location: Raynesway, Derby (on client site Rolls-Royce)

Hours – 40hrs per week (Monday to Friday)

What this job involves

We are seeking a highly organised and detail‑oriented individual to join our team onsite at Rolls‑Royce, Raynesway as a Facilities Administrator. As a Facilities Administrator, you will play a key role in ensuring the smooth and efficient execution of our daily operations. Your primary responsibility will be to assign jobs to engineers and service professionals, both at the beginning and end of each workday.

• Inputting updates onto the data collection systems and sending emails to service professionals when their assistance is required for a job, whether it be for a callout or a quotation.
• Raising Purchase Order Requests (POR) encompassing materials and planned jobs, ensuring that necessary resources are available for successful job completion.
• Creating proposals on Corrigo for works over £1k, providing detailed information and pricing for customer consideration.
• Attaching relevant documents, such as job reports, costs, and funding requests onto Corrigo for easy reference.
• Addressing customer queries promptly and professionally via phone, email, or the Corrigo system.
• Actively following up with service professionals to ensure timely response and resolution of callouts.
• Booking subcontractors onto job sites using designated booking forms, ensuring their availability and adherence to project timelines.
• Inputting all job bookings onto a shared calendar to maintain an updated schedule for efficient coordination.
• Closing Work Orders (WOs) on the Corrigo system after successful completion of jobs, ensuring accurate recording and documentation.
• Creating and organizing folders on Sharepoint to store documents and maintain a well‑structured and accessible filing system.
• Raising any remedial actions or follow‑ups required following service visits to ensure customer satisfaction and resolution.
• Ensuring all compliance documents are accurately saved and securely stored according to company guidelines.

You should possess.

• High level of organisation and attention to detail.
• Strong communication skills, both oral and written.
• Ability to effectively prioritise tasks and manage time efficiently.
• Proficiency in using Corrigo and other relevant software applications.
• Experience in coordinating jobs or managing service professionals is preferred.
• Familiarity with procurement processes and experience raising purchase orders.
• Ability to multitask and work in a fast‑paced environment.
• Strong problem‑solving abilities and ability to handle customer inquiries with professionalism.
• Working knowledge of Microsoft Office applications.
• Knowledge of compliance and regulatory requirements is a plus.
• Good understanding of Service Delivery and customer liaison.

At JLL, we believe the most effective teams are built when everyone is empowered to thrive. We support each other's wellbeing and champion inclusivity and belonging across teams, reflecting the diversity of the UK.

Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.