Facilities Admin & Works Co-ordinator

Equans UK & Ireland; Chatham; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Life cover

Discount schemes

Gym membership

Cycle to work

Holiday purchase

CSR days

Learning opportunities

Referral rewards

Employee networks

Wellbeing app

Job summary

Equans is looking for a Works Co-ordinator - Admin to join our team at Southern Water in Chatham, Kent on a permanent basis. This is a full time role working 37.5 hours per week from Monday to Friday, 08:00 to 16:30 with a one hour unpaid break.

You will support the delivery team, manage invoices, and handle mail, visitors and general admin to ensure smooth operations and timely reporting. A CAFM system experience, preferably Planon, and strong MS Office skills are required.

Qualifications

• Experience in a similar role, preferably within an FM environment.
• Excellent communication and customer service skills.
• Experience with CAFM systems, Planon preferred.
• Good working knowledge of Microsoft Excel and Outlook.
• Ability to prioritise workload and requests.
• Strong teamwork and customer focus.

Responsibilities

• Collaborate with contract teams and contractors to deliver support functions on time.
• Provide cover or assist other regions as needed.
• Maintain a customer-focused attitude and adaptability in a changing environment.
• Greet visitors and contractors.
• Manage mail, parcels, and distribution.
• Handle photocopying, printing, filing, scanning.
• Process invoices and ensure three-way match.
• Assist in invoice receipting and Planon updates for repairs.
• Manage reactive task jeopardy and SLA adherence.
• Update and close tasks to enable real-time KPI reporting.

Skills

Communication

Customer service

Attention to detail

Teamwork

Tools

Planon CAFM

Excel

Outlook

Job description

Equans is looking for a Works Co-ordinator - Admin to join our team at Southern Water in Chatham, Kent on a permanent basis. This is a full time role working 37.5 hours per week from Monday to Friday, 08:00 to 16:30 with a one hour unpaid break.

You will support the delivery team, manage invoices, and handle mail, visitors and general admin to ensure smooth operations and timely reporting. A CAFM system experience, preferably Planon, and strong MS Office skills are required.