Facilities Admin & Switchboard Lead: Service & Safety

NHS; Gateshead; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare provider in Gateshead is seeking a Facilities Admin and Switchboard Supervisor to oversee day-to-day operations. The role involves supervising staff, managing access control, and providing exceptional customer service. Candidates should possess relevant qualifications and experience in a fast-paced, customer-focused environment. This position offers a unique opportunity to enhance the healthcare experience for patients and staff alike.

Responsibilities

• Supervise and develop Facilities Admin and Switchboard staff.
• Maintain access control registers and issue ID badges.
• Process staff bus passes and manage billing.
• Raise requisitions for office supplies and maintain databases.
• Assist patients and visitors, handling calls and emergencies.

Skills

Customer service skills

Database use

Mentoring ability

Ability to work independently

Education

European Computer Driving Licence (ECDL)

NVQ Level 3 qualification

NVQ Keyboard Skills

Job description

A leading healthcare provider in Gateshead is seeking a Facilities Admin and Switchboard Supervisor to oversee day-to-day operations. The role involves supervising staff, managing access control, and providing exceptional customer service. Candidates should possess relevant qualifications and experience in a fast-paced, customer-focused environment. This position offers a unique opportunity to enhance the healthcare experience for patients and staff alike.