F&B Waiter — Guest Experience Specialist

St Ermin’s Hotel Group; Greater London; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

London living wage

Service charge

Staff discounts at hotels/restaurants

Staff canteen and meals opportunities

Job summary

St Ermin’s Hotel is seeking a Food & Beverage Waiter to join the Caxton Restaurant team in London. You will serve food and drinks, take orders, and ensure guests have a breathtaking dining experience in a fast-paced environment.

We offer London living wage, service charge, staff discounts and opportunities for career growth within a prestigious hospitality group. If you are passionate about guest service and high-quality food, we’d love to hear from you.

Qualifications

• Previous experience in a similar hospitality environment.
• Passionate about customer service and high-quality food and drinks.
• Greeting guests and taking drink and food orders.
• Ability to work in a fast-paced dining environment.

Responsibilities

• Provide a welcoming environment and first impression for guests.
• Serve customers and take food and drink orders.
• Operate the till and handle payments.
• Deliver food from the kitchen to tables accurately.
• Maintain service standards with attention to detail.
• Support colleagues and ensure guest satisfaction.
• Follow health and safety standards in all duties.
• Assist with general service duties during shifts.

Skills

Customer service

Hospitality

Cash handling

Communication

Tools

Till operation

Job description

St Ermin’s Hotel is seeking a Food & Beverage Waiter to join the Caxton Restaurant team in London. You will serve food and drinks, take orders, and ensure guests have a breathtaking dining experience in a fast-paced environment.

We offer London living wage, service charge, staff discounts and opportunities for career growth within a prestigious hospitality group. If you are passionate about guest service and high-quality food, we’d love to hear from you.