Assistant F&B Manager: Lead Service & Team Growth

St Ermin's Operating UK Limited - Caxton Restaurant; City of Westminster; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Service charge

Staff dining

Private healthcare

Wellbeing support

Discounts

Marriott discounts

Career growth

Fun, Love & Energy culture

Job summary

St Ermin's Hotel in London is seeking an experienced Assistant Food & Beverage Manager to help lead our Restaurant, Bar and Tea Lounge teams.

You will deliver exceptional service standards, develop colleagues, and ensure guests enjoy a seamless, memorable experience while upholding the hotel's standards of quality and hospitality.

The role offers opportunities to grow within a globally recognised hospitality brand and to contribute to a culture built on Fun, Love & Energy.

Qualifications

• Experience in a Food & Beverage supervisory or management role.
• Passion for delivering exceptional guest experiences.
• Strong leadership and people development skills.
• Excellent communication and organisational abilities.
• Hands-on approach and calm under pressure.
• Good knowledge of food safety and allergens.

Responsibilities

• Lead, coach and motivate the Food & Beverage team.
• Support day-to-day operations across Restaurant, Bar and Tea Lounge.
• Deliver warm, professional and personalised service.
• Maintain high service quality and standards.
• Train team on menu knowledge and service excellence.
• Ensure allergen information and food safety compliance.
• Support recruitment and development within the department.
• Handle guest feedback professionally and turn challenges into positive outcomes.

Skills

Leadership

Guest experience

Communication

Organisational skills

Calm under pressure

Job description

St Ermin's Hotel in London is seeking an experienced Assistant Food & Beverage Manager to help lead our Restaurant, Bar and Tea Lounge teams.

You will deliver exceptional service standards, develop colleagues, and ensure guests enjoy a seamless, memorable experience while upholding the hotel's standards of quality and hospitality.

The role offers opportunities to grow within a globally recognised hospitality brand and to contribute to a culture built on Fun, Love & Energy.