F&B Waiter - 32 hours

St Ermin’s Hotel Group; Greater London; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

London living wage

Service charge

Staff discounts at hotels/restaurants

Staff canteen and meals opportunities

Job summary

St Ermin’s Hotel is seeking a Food & Beverage Waiter to join the Caxton Restaurant team in London. You will serve food and drinks, take orders, and ensure guests have a breathtaking dining experience in a fast-paced environment.

We offer London living wage, service charge, staff discounts and opportunities for career growth within a prestigious hospitality group. If you are passionate about guest service and high-quality food, we’d love to hear from you.

Qualifications

• Previous experience in a similar hospitality environment.
• Passionate about customer service and high-quality food and drinks.
• Greeting guests and taking drink and food orders.
• Ability to work in a fast-paced dining environment.

Responsibilities

• Provide a welcoming environment and first impression for guests.
• Serve customers and take food and drink orders.
• Operate the till and handle payments.
• Deliver food from the kitchen to tables accurately.
• Maintain service standards with attention to detail.
• Support colleagues and ensure guest satisfaction.
• Follow health and safety standards in all duties.
• Assist with general service duties during shifts.

Skills

Customer service

Hospitality

Cash handling

Communication

Tools

Till operation

Job description

St Ermin's Operating UK Limited - Caxton Restaurant

Description

We are looking for a brilliant Food & Beverage Waitertojoin the team here at St Ermin’s Hotel.

If you want to work for one of the best places inhospitality, multiply the fun, love and energy we have at our workplace, wewould love to hear from you.

Looking after our people is all that we care about. We are aLondon living wage, Workplace Mental health-chartered Employer and consistentlyvoted as one of the Best Places to Work in Hospitality.

When you join us, you will become a vital member of our team.You will not only support us in delivering breath-taking hospitality to ourguests but also to create a workplace that becomes a role model to others.

What do you get in Return?

• Great salary and service charge – The more we make, the moreyou make!
• Fun, Love & Energy – Not just a slogan, it’s just who weare.
• The best staff canteen in London! – Breakfast, Lunch &Dinner.
• Range of benefits including Medicash Health Care Cash Plan(24/7 GP available for you and your household), financial advice, exclusive retail and restaurant discounts, and more.
• Worldwide discounts for you, friends, and family in all theMarriott hotel brands.
• An opportunity to experience and collect great memoriesthat will last with you forever.

As aFood & Beverage Waiteryou will ensure thateach and every guest that eats or drinks in our restaurants and bars has a breathtaking experience. You will of course be serving food and drinks, takingorders, and clearing tables, but more than that, you will be empowered to getto know your guests and ensure that you take the necessary steps to personalisetheir stays and make lifelong memories.

What will you be doing?

• Painting a fantastic firstimpression to guests by providing a welcoming environment for everyone.
• Serving customers.
• Operating the till.
• Work in a fast-paced environment.
• Maintain standards and have greatattention to details.
• Previous experience gained insimilar environment.
• Passionate about customer serviceand great quality food & drinks.
• Greeting guests and taking drink andfood orders.
• Staying attentive to the needs ofguests in the dining area.
• Delivering food from the kitchen tothe guests.
• Ensuring the food order is madecorrectly by kitchen staff and looks presentable for guests.
• Following health code standards withregards to the handling of food.
• Performing shift duties likedelivering racks of cups to the service station, rolling silverware,pre-bussing tables, wiping tables and removing debris and more.

Note: This description is not intended to establish a totaldefinition of the job, but an outline of the duties

You will have to be eligible to work in the UK to beconsider for the role.