F&B Team Leader: Service Excellence & Growth

St Ermin's Operating UK Limited - Caxton Restaurant; City of Westminster; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salary plus service charge

Staff dining facilities

Private healthcare

Financial wellbeing support

Discounts (retail, leisure, Marriott)

Learning and progression opportunities

Fun, Love & Energy culture

Job summary

St Ermin's Hotel in London is seeking an experienced Assistant Food & Beverage Manager to lead our Restaurant, Bar and Tea Lounge teams.

You'll develop and coach colleagues, deliver outstanding service, and ensure every guest enjoys a memorable experience in a fast-paced, hospitality-first environment.

The role offers a competitive salary, service charge, and opportunities to progress within a globally recognised hospitality brand.

Qualifications

• Experience in a Food & Beverage supervisory or management role.
• Strong leadership and people development skills.
• Excellent communication and organisational abilities.
• Hands-on approach in a fast-paced environment.

Responsibilities

• Lead the Food & Beverage team to deliver outstanding service.
• Oversee daily operations across Restaurant, Bar and Tea Lounge.
• Train team on menu, allergens and service excellence.
• Ensure guest satisfaction and handle feedback professionally.

Skills

People leadership

Guest experience

Communication

Organizational skills

Job description

St Ermin's Hotel in London is seeking an experienced Assistant Food & Beverage Manager to lead our Restaurant, Bar and Tea Lounge teams.

You'll develop and coach colleagues, deliver outstanding service, and ensure every guest enjoys a memorable experience in a fast-paced, hospitality-first environment.

The role offers a competitive salary, service charge, and opportunities to progress within a globally recognised hospitality brand.