F&B Team Member

St Ermin’s Hotel Group; Greater London; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Great salary

Service charge

Staff canteen London

Medicash Health Care Cash Plan

MyStrength mental health support

Worldwide Marriott discounts

Job summary

St Ermin’s Hotel invites applications for a Food and Beverage Team Member in London. You will serve food and drinks, take orders, clear tables, and personalise guest experiences to create lasting memories for every visitor.

Join a welcoming team that emphasises great service, attention to detail and quality coffee and fare in a fast-paced tea lounge and terrace environment, with a London living wage and a supportive, employee-focused culture.

Qualifications

• Previous experience in similar environment.
• Passionate about customer service and great quality food & coffee.
• Willingness to work in a fast-paced hospitality setting.

Responsibilities

• Painting a fantastic first impression by providing a welcoming environment.
• Serving customers and taking orders for food and drinks.
• Operating the till and handling payments.
• Working in a fast-paced environment with efficiency.
• Maintaining high standards and attention to detail.
• Providing friendly service with a focus on guest satisfaction.
• Assisting with afternoon tea sandwiches presentation and options.
• Supporting with the preparation and presentation of afternoon tea items.
• Assisting with quality control of teaware and tableware.

Skills

Customer service

Cash handling

Attention to detail

Food & beverage service

Tools

Till system

Job description

Description

We are looking for an enthusiastic Food& Beverage Team Member to join the team here at St Ermin’s Hotel.

If you want to work for one of the best places inhospitality, multiply the fun, love and energy we have at our workplace, wewould love to hear from you.

Looking after our people is all that we care about. We are aLondon living wage, Workplace Mental health-chartered Employer and consistentlyvoted as one of the Best Places to Work in Hospitality.

When you join us, you will become a vital member of ourteam. You will not only support us in delivering breath-taking hospitality toour guests but also to create a workplace that becomes a role model to others.

What do you get in Return?

• Great salary and service charge – The more we make, the more you make!
  
• Fun, Love & Energy – Not just a slogan, it's just who we are.
  
• The best staff canteen in London! – Breakfast, Lunch & Dinner.
  
• Range of benefits including Medicash Health Care Cash Plan(24/7 GP available for you and your household), financial advice, mental health support via MyStrenght, exclusive retail and restaurant discounts, and more.
  
• Worldwide discounts for you, friends, and family in all the Marriott hotel brands.
  
• An opportunity to experience and collect great memories that will last with you forever.
  

As a Food and Beverage Team Memberyou will ensure that each and every guest that eats or drinks in our tea loungeor terrace has a breath-taking experience. You will of course be serving foodand drinks, taking orders, and clearing tables, but more than that, you will beempowered to get to know your guests and ensure that you take the necessarysteps to personalise their stays and make lifelong memories.

What will you be doing?

• Painting a fantastic firstimpression to guests by providing a welcoming environment for everyone.
• Serving customers.
• Operating the till.
• Work in a fast-paced environment.
• Maintain standards and have greatattention to details.
• Previous experience gained insimilar environment.
• Passionate about customer serviceand great quality food & coffee.
• Assisting with our daily afternoontea sandwiches presentation.
• Assisting with the preparation andpresentation of our afternoon tea options.
• Assist with the quality control oftea ware.

Note: This description is not intended to establish atotal definition of the job, but an outline of the duties

You will have to be eligible to work in the UK to beconsider for the role.