F&B Team Member: Guest Service & Upselling

The Belfry Hotel & Resort; Wishaw; On-site; GBP 17,000 - 18,000; Full time

Benefits offered by this job

Free onsite parking

Complimentary meals during shifts

Discounts across the resort

Job summary

The Belfry Hotel & Resort in Wishaw, United Kingdom, is seeking a Food and Beverage Assistant to join the Meetings & Events team. You will welcome guests, deliver a memorable experience, and confidently discuss our drinks menu while upselling where appropriate.

Training is provided if you’re new to hospitality. You’ll work across outlets to ensure smooth operations, in a supportive, team‑driven environment at a landmark resort.

Qualifications

• No prior experience required; training provided.
• Strong customer-service mindset and an enthusiastic personality.
• Willingness to learn about drinks menus and upsell opportunities.

Responsibilities

• Welcome guests in a polite, friendly manner.
• Deliver a great guest experience from start to finish.
• Confidently discuss drinks menus and upsell accordingly.
• Maintain cleaning and hygiene standards throughout shifts.
• Support multiple outlets to ensure smooth resort operations.

Skills

Customer service

Communication

Upselling

Teamwork

Job description

The Belfry Hotel & Resort in Wishaw, United Kingdom, is seeking a Food and Beverage Assistant to join the Meetings & Events team. You will welcome guests, deliver a memorable experience, and confidently discuss our drinks menu while upselling where appropriate.

Training is provided if you’re new to hospitality. You’ll work across outlets to ensure smooth operations, in a supportive, team‑driven environment at a landmark resort.